Case Studies in Organizational Communication 2 Perspectives on Contemporary Work Life

ISBN-10: 1572302089
ISBN-13: 9781572302082
Edition: 2nd 1997
List price: $49.00
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Book details

List price: $49.00
Edition: 2nd
Copyright year: 1997
Publisher: Guilford Publications
Publication date: 5/10/1997
Binding: Paperback
Pages: 403
Size: 6.25" wide x 9.25" long x 1.00" tall
Weight: 1.232
Language: English

Beverly Davenport Sypher, PhD, is Professor of Communication Studies and Divisional Dean for Social Sciences at the University of Kansas. This is the second volume of case studies that she has edited for Guilford. Her work has appeared in a variety of communication, psychology, and management journals, and she continues to focus on the kind of organizations created by the communication practices of employees. Most often she studies large-scale manufacturing organizations, but she has also helped employees of small nonprofit groups; local, state, and federal agencies, and various corporations sort out the consequences of communication choices and the possibilities of person-centered messages. Dr. Sypher is a recipient of the Speech Communication Association's Ecroyd Award for Outstanding Teaching in Higher Education and a Kemper Fellowship for Teaching Excellence at the University of Kansas.

Introduction, Sypher
Making Sense out of Creativity and Constraints, Sypher, Shuler, and Whitten
Conflict and Communication in a Research and Development Unit, O'Keefe, Lambert and Lambert
Vocabularies of Motives in a Crisis of Academic Leadership
The Negotiation of Values in the Mondragon Worker-Cooperative Complex under Pressure, Cheney
The Trials and Tribulations of Human Service Work, Miller
Disciplining a Teammate, Barker
The Utilization of Employee Assistance Programs at the Harding Company, Maxloff
Reengineering at LAC, Krikorian, Seibold and Goode
Negotiating a Japanese Buyout of a U.S. Company, Kleinberg
A Conflict in Mission in a Human Service Organization, Ray
The Business Concept and Managerial Control in Knowledge-Intensive Work, Deetz
The Politics of Information Systems, Contractor and O'Keefe
Information and Organizational Development, Kreps
Dealing with Office Rumors, Politics, and Total Quality Management, Wilhelm and Fairhurst
The Public Electronic Network, Rogers and Allbritton
Interorganizational Diffusion, Dearing
Integrating Electronic Communication at Texaco, DeSanctis, Jackson, Poole, and Dickson
Using Technology to Bring Healthcare to Rural Areas, Whitten
Attempting to Improve Employee Morale at Weaver Street Market, Zorn
The Case of the U.S. Navy's Tailhook Scandal, Violanti
Sexual Harassment on the Menu, Bingham
Case Studies in Reconstructing Identities at the End of the Organizational Age, Goodall and Eisenberg

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