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| Preface to the Second Edition | |
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| Introduction: A Position Without a Protocol | |
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| Wearing Many Hats | |
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| Organization of This Handbook | |
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| A Guide and a Reference | |
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| District Organization | |
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| Essential Questions | |
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| Basic Responsibilities | |
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| Essential Skills and Qualifications | |
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| Sample Job Description | |
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| The Technology Coordinator Issues Model | |
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| Real-Life Technology Coordinators | |
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| Answers to Essential Questions | |
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| Resources | |
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| Teaching and Learning | |
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| Essential Questions | |
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| Selecting Instructional Software | |
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| Software Selection Form | |
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| Tech Leader Profile 1: Instructional Technology Specialist | |
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| Integrating Technology into the Curriculum | |
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| Digital Citizenship and Internet Safety | |
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| Conducting Research on the Effective Use of Technology | |
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| Interactive Distance and Online Learning | |
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| Web 2.0 and Cloud Computing | |
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| Planning and Implementing a Professional Development Program | |
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| Tech Leader Profile 2: Instructional Technology Coordinator | |
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| Incorporating Web-Based Resources and Instruction | |
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| Answers to Essential Questions | |
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| Resources | |
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| End-User Support | |
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| Essential Questions | |
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| User Services | |
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| Help Desk Support for Hardware and Software | |
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| Tech Leader Profile 3: Director of Technology | |
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| Repair Tickets | |
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| 1-to-1 Laptop Initiatives | |
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| Equipment Purchasing, Allocation, and Inventory | |
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| Request for Bid Form | |
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| Tech Leader Profile 4: Executive Director of Technology | |
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| Ergonomics and Furniture Selection | |
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| Security Issues | |
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| Answers to Essential Questions | |
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| Resources | |
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| Network Operations | |
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| Essential Questions | |
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| Network Infrastructure | |
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| Tech Leader Profile 5: Director of Technology | |
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| Wireless Network (WiFi) and Voice over IP (VoIP) Technologies | |
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| User-Account Management | |
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| CIPA Requirements and Legal Issues | |
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| Tech Leader Profile 6: Teacher for Instructional Technology | |
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| Email System Management | |
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| Email Archiving | |
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| Backup Procedures and Disaster Recovery | |
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| Remote Management | |
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| Intranet Management and Website Development | |
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| Answers to Essential Questions | |
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| Resources | |
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| Administrative Computing | |
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| Essential Questions | |
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| Tech Leader Profile 7: Director of Curriculum and Technology | |
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| Processing Grades and Student Records | |
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| Student Information Systems | |
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| Data-Driven Decision Making | |
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| Tech Leader Profile 8: Instructional Technology Specialist | |
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| Human Resources | |
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| Business Operations | |
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| Document Imaging and Management | |
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| Answers to Essential Questions | |
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| Resources | |
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| Planning and Budgeting | |
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| Essential Questions | |
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| Technology Planning | |
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| Tech Leader Profile 9: Head of Educational Technology | |
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| Budgeting | |
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| Evaluation | |
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| Software Licensing and Installation | |
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| Equipment Maintenance and Upgrades | |
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| Equipment Recycling and Disposal | |
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| Meeting IT Staffing Needs | |
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| Grants | |
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| Tech Leader Profile 10: Director of Technology | |
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| E-Rate Applications | |
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| Answers to Essential Questions | |
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| Resources | |
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| Sample Job Descriptions | |
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| Mini-Grant Application | |
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| National Educational Technology Standards for Administrators (NETS�A) | |
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| Glossary | |
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| Bibliography | |