How to Reduce Workplace Conflict and Stress How Leaders and Their Employees Can Protect Their Sanity and Productivity from Tension and Turf Wars

ISBN-10: 1564148181
ISBN-13: 9781564148186
Edition: 2005
Authors: Anna Maravelas
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Description: An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and  More...

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Book details

List price: $14.99
Copyright year: 2005
Publisher: Career Press, Incorporated
Binding: Paperback
Pages: 1
Size: 5.75" wide x 8.75" long x 0.25" tall
Weight: 0.660
Language: English

An alarming 88% of Americans cite hostility, desk-rage, and workplace incivility as top concerns. How to Reduce Workplace Conflict and Stress will help executives, supervisors, and managers-and the people that work for them-protect pride, profit and productivity from these disabling emotions.

Anna Maravelas, of TheraRising.com, is an expert in restoring trust and enhancing profitability. She has delivered hundreds of keynotes and seminars in the U.S. and abroad, and her presentations are consistently cited as best of the conference. Her clients include Fortune 500 companies, police departments, government bodies and family-owned businesses. Her work has been featured on numerous business radio shows and in a variety of print media. She resides in St. Paul, MN.

Introduction
The Self-Defeating Habits of Otherwise Brilliant People: Getting Duped by thr Dazzle of Contempt
Anger Makes You Stupid, Lonely, and Depressed: The Stinky Twins: Blaming Others, Blaming Self
Curiosity Makes You Smart, Sexy, and Successful: The Most Important Habit You Bring to the Table
Unspoken Reasons, Hidden Realities: Stories That Stick
Intelligent Fools: The Hidden Price Tags of Irritability and Contempt
A Touch of Genius and a Lot of Courage: How to Unplug From Resentment, Stress, and Mistrust
If I'm Not Part of the Problem, There Is No Solution: Breaking Cycles of Contempt
Hard on the Problem, Soft on the People: The True Causes of Workplace Conflict and Stress
There Are Two Dogs Inside of Every Man: The One That Dominates Is the One That's Fed
You Can Be Effective or Self-Righteous-Pick One: Five Smart Reasons to Ditch Hostility and Blame
Creating Cultures of Appreciation: Respect, Pride, and Fiscal Responsibility
Transforming the Enemy
Index
About the Author

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