Consulting on the Inside, 2nd Ed A Practical Guide for Internal Consultants

Name: Consulting on the Inside, 2nd Ed A Practical Guide for Internal Consultants
Price: 5.0 USD
Availability: InStock
ISBN: 9781562867454

ISBN-10: 1562867458

ISBN-13: 9781562867454

Edition: 2nd 2011

Authors: Beverly Scott, B. Kim Barnes

List price: $42.95

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Book details

List price: $42.95
Edition: 2nd
Copyright year: 2011
Publisher: American Society for Training & Development
Publication date: 4/1/2011
Binding: Paperback
Pages: 320
Size: 7.13" wide x 10.07" long x 0.79" tall
Weight: 1.430



Preface


The Life of the Internal Consultant


Living as an Internal Consultant


Identifying and Creating Your Role


Building Your Practice


Overcoming Challenges and Roadblocks


The Consulting Process


Contact


Agreement


Information and Assessment


Feedback


Alignment and Change Targets and Transition Strategies


Implementation


Evaluation and Learning


Interpersonal Skills for the Internal Consultant


Communication and Influence Skills


Problem-Solving and Negotiation Skills


Facilitation and Coaching Skills


Messages for Success


Trends


Consulting Mastery


A Readiness Checklist


Sample Agreement Memoranda and Agreement form


Organization Development Contract


The Courtesy Feedback Meeting and Group Feedback Meeting


A Portrait of ABC Incorporated


Survey-Feedback Flowchart


Survey-Feedback Meeting Agendas


Human Resources Transition Team Charter


A Vision Process


Cross-Functional Team Goal / Role Clarification Process


Conflict Management Model for Teams


Role-Clarification Meeting


New Manager Assimilation Process


Grounding and Centering


References


About the Authors


Index