Coaching and Counseling A Practical Guide for Managers and Team Leaders

Name: Coaching and Counseling A Practical Guide for Managers and Team Leaders
Price: 4.83 USD
Availability: InStock
ISBN: 9781560526551

ISBN-10: 1560526556

ISBN-13: 9781560526551

Edition: 3rd 2002

Authors: Marianne Minor, Debbie Woodbury, Genevieve Del Rosario, Zach Hooker, Ralph Mapson

List price: $13.95

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Book details

List price: $13.95
Edition: 3rd
Copyright year: 2002
Publisher: Crisp Publications, Incorporated
Publication date: 1/15/2002
Binding: Paperback
Pages: 96
Size: 7.75" wide x 9.75" long x 0.25" tall
Weight: 0.440
Language: English




Coaching and Counseling


Definitions of Coaching and Counseling


The Benefits of Coaching


The Benefits of Counseling



When to Coach or Counsel


Developing Your Awareness


Symptoms of Performance


Problems


Root Causes of Performance


Problems


Personal Problems that May Affect Job Performance


Depression Grief Reactions


Hostility (that Could Lead to Violence)


Chemical Dependency


Case Studies: Evaluating Your Skills



Giving and Receiving Feedback


Making Feedback


Effective Four Types of Feedback


Case Studies: Giving Feedback Be a Positive Role Model



Plan and Conduct Coaching and Counseling


Sessions Preparing for a Coaching and Counseling


Session Ten Guidelines for Conducting a Successful


Coaching Session Ten Guidelines for Conducting a Successful Counseling


Session Case Studies: Making a Plan Performance Appraisal Guidelines


What to Do When All Else Fails Disciplinary Action--The Last Alternative



Appendix


Personal Action Plan


Author's Suggested Responses


Additional Reading