Excellence in Supervision Essential Skills for the New Supervisor

Name: Excellence in Supervision Essential Skills for the New Supervisor
Price: 3.6 USD
Availability: InStock
ISBN: 9781560526117

ISBN-10: 1560526114

ISBN-13: 9781560526117

Edition: 2001

Authors: Richard Conlow, Eileen Cohen, Jill Zayszly, Nicole Phillips, Zach Hooker

List price: $13.95

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This book will show you how to gain the respect and support of your employees, use coaching skills to help others excel and accomplish goals, deal effectively with changing times and confusing situations, communicate confidently with your employees, peers, and manager, and establish expectations for high performance.

Book details

List price: $13.95
Copyright year: 2001
Publisher: Crisp Publications, Incorporated
Publication date: 5/15/2001
Binding: Paperback
Pages: 120
Size: 8.00" wide x 9.75" long x 0.25" tall
Weight: 0.550
Language: English



Getting Started


The Opportunity


How Do You Transition to Supervisor?


The Definition of a Supervisor


The Role of a Supervisor


The Responsibilities


The Supervisor's Job Description


Management Thought: Old versus New


Case Study 1


Strategies for Getting Started


Action Plan: Getting Started


Managing for High Performance


Performance Management


Setting Expectations and Goals


Giving Positive Feedback


Handling Performance Problems


Supervising with Flexibility


Case Study 2


Strategies for Managing Performance


Communicating with Others Proactively


Building Interdependent Relationships


Communicating One-on-One with Employees


Communicating with a Team


Communicating Every Day with Others


Communicating with Your Manager


Case Study 3


Strategies for Proactive Communication


Coaching for Excellence


The Changing Playing Field


The Best and Worst Supervisors


The Coaching Process


Case Study 4


Strategies for Effective Coaching


Dealing with Change Positively


A New Paradigm


Organizational Change


The Impact of Change


Communicating Change Effectively


Change-Management Skills


Brainstorming Change Ideas


Problem-Solving Techniques


Case Study 5


Strategies for Managing Change


Summary


Action Plan: Keep Excelling


Final Thoughts: How Good Can You Be?


Author's Notes on the Case Studies


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