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Topsight A Guide to Studying, Diagnosing, and Fixing Information Flow in Organizations

ISBN-10: 1481960067
ISBN-13: 9781481960069
Edition: N/A
Authors: Clay Spinuzzi
List price: $19.99 Buy it from $18.36
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Description: Topsight-the overall understanding of the big picture-is hard to achieve in organizations. There's too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and  More...

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Book details

List price: $19.99
Publisher: CreateSpace Independent Publishing Platform
Publication date: 1/15/2013
Binding: Paperback
Pages: 320
Size: 5.00" wide x 8.25" long x 0.75" tall
Weight: 0.836
Language: English

Topsight-the overall understanding of the big picture-is hard to achieve in organizations. There's too much going on, too many moving pieces. But without topsight, we have a hard time figuring out how information circulates, where it gets stuck, and how we can get it unstuck. Topsight is hard to get-but you can get it. I know: I've been achieving topsight into various organizations for the last 15 years. Along the way, I've developed an approach in which I gather clues, confirm details, model social interactions, and use all of these to systematically achieve topsight. Read this book and you'll learn how todesign a field study at your organizationconvince your organization and individuals to take part in the field studyconduct the field study, collecting solid datanavigate the data you collectanalyze the data using several different models that can provide insights into systemic issues that haven't yet been understood within the organizationwrite a solid recommendation report that presents your findings and recommends ways to solve those systemic issues

Clay Spinuzzi is Assistant Professor of Rhetoric at the University of Texas, Austin.

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