Emotional Business: Inspiring Human Connectedness to Grow Earnings and the Economy

Name: Emotional Business: Inspiring Human Connectedness to Grow Earnings and the Economy
Price: 4.25 USD
Availability: InStock
ISBN: 9781475926170

ISBN-10: 1475926170

ISBN-13: 9781475926170

Edition: 2012

Authors: Ravi Rao

List price: $18.95

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Description:

If you've ever felt ignored as a customer, humiliated by a teammate, drained by workplace politics, or painfully isolated in a big company, then you've experienced the business effects of emotional disconnection. In today's knowledge-driven and service centered economy, emotional excellence isn't idealism. It is a practical necessity for growth and retaining superior talent. The Industrial Revolution is over, and the Emotional Revolution has now begun. Recognizing that emotion is part of the fabric of human biology, the hundred billion neurons in every brain can be emotionally engaged to: • Evoke intense customer passion to boost sales • Eliminate the financial self-destruction of…

Book details

List price: $18.95
Copyright year: 2012
Publisher: Textstream
Binding: Paperback
Pages: 230
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 0.682
Language: English