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| Foreword | |
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| Preface | |
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| Acknowledgments | |
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| Human Resources Planning | |
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| Objectives | |
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| Strategic Planning | |
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| Forecasting Student Enrollment | |
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| Succession Planning | |
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| Employment Laws | |
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| Equal Employment Opportunity Commission | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Recruitment and Selection | |
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| Objectives | |
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| Recruiting Applicants | |
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| Types of Educational Programs | |
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| Selecting Applicants | |
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| Orientating New Employees | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Mentoring and Professional Development | |
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| Objectives | |
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| Mentoring Employees | |
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| Professional Development | |
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| Performance Evaluation | |
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| Sample Performance Rating Levels and Definitions | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Leading and Motivating Employees | |
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| Objectives | |
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| Principles of Leadership | |
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| Leading Employees | |
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| The Leadership Grid | |
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| Motivating Employees | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Building Collaboration and Disciplining Employees | |
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| Objectives | |
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| Building Collaboration and Teamwork | |
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| Managing Conflict | |
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| Disciplining and Terminating Employees | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Benefits and Compensation | |
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| Objectives | |
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| Establishing a Compensation Plan | |
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| Salary Structures | |
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| Types of Compensation Plans | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Unions and Collective Bargaining | |
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| Objectives | |
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| History of the Labor Movement | |
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| Collective Bargaining and Negotiating | |
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| Reaching an Impasse | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Managing Human Resources | |
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| Objectives | |
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| What Are Educational Resources? | |
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| Allocating Resources for Higher Performance and Productivity | |
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| Using Technology to Manage Human Resources | |
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| Shared Services | |
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| Summary | |
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| Case Study | |
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| Exercises and Discussion Questions | |
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| References | |
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| Epilogue | |
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| Employee Rights, National Labor Relations Act | |
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| Employer/Union Rights and Obligations | |
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| Summary of the Major Laws of the Department of Labor | |
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| Laws Enforced by the Equal Employment Opportunity Commission | |
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| Appendix E Prohibited Employment Policies/Practices | |
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| Index | |
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| About the Authors | |