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| Getting Started | |
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| Office Tour | |
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| The Health Care System and the Professional Medical Assistant (Chapters 1 and 2) | |
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| Ethics and Law for the Medical Office (Chapter 3) | |
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| Interacting with Patients (Chapter 4) | |
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| Medical Asepsis and the OSHA Standard (Chapter 17) | |
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| Regulated Medical Waste (Chapter 17) | |
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| Sterilization and Disinfection (Chapter 18) | |
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| Vital Signs (Chapter 19) | |
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| Preparing for the Physical Examination (Chapter 20) | |
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| The Physical Examination (Chapter 20) | |
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| Measuring Height and Weight (Chapter 20) | |
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| Eye and Ear Assessment (Chapter 21) | |
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| Physical Agents to Promote Tissue Healing (Chapter 22) | |
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| The Gynecologic Examination and Prenatal Care (Chapter 23) | |
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| The Pediatric Examination (Chapter 24) | |
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| Assisting with Minor Office Surgery (Chapter 25) | |
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| Administration of Medication and Intravenous Therapy (Chapter 26) | |
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| Cardiopulmonary Procedures: Electrocardiogram (Chapter 27) | |
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| Cardiopulmonary Procedures: Pulmonary Function Testing (Chapter 27) | |
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| Specialty Examination and Procedures: Fecal Occult Blood Testing (Chapter 28) | |
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| Urinalysis (Chapter 30) | |
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| Clean-Catch Urine (Chapter 30) | |
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| Phlebotomy (Chapters 29 and 31) | |
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| Hematology (Chapters 29 and 32) | |
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| Blood Chemistry and Serology (Chapter 33) | |
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| Medical Microbiology (Chapter 34) | |
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| The Medical Record (Chapter 36) | |
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| Health History (Chapter 36) | |
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| Patient Reception (Chapter 37) | |
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| Scheduling Appointments (Chapter 40) | |
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| Filing Medical Records (Chapter 41) | |
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| Written Communications (Chapters 42 and 43) | |
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| Managing Practice Finances (Chapters 44 and 47) | |
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| Procedural Coding (E&M and HCPCS) (Chapter 45) | |
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| Diagnostic Coding (Chapter 45) | |
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| Medical Insurance (Chapter 46) | |