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| Preface | |
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| Acknowledgments | |
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| Blog | |
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| Acronyms | |
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| Online Instructor and Student Resources | |
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| Basic Considerations | |
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| Introduction to Police Administration | |
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| The Development of Police Administration | |
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| The Political Era | |
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| The Professional Era | |
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| The Community Era | |
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| The Social Context of Police Administration | |
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| The Political Context of Police Administration | |
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| The Legal Context of Police Administration | |
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| The Challenge of Police Administration in a Democratic Society | |
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| Community-Oriented Police Administration | |
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| Homeland Security | |
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| Ten Guiding Principles | |
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| Summary | |
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| Discussion Questions | |
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| Suggested Reading | |
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| The Nature of Police Work | |
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| The Evolution of Police Work | |
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| Police Discretion | |
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| Crime Control, Order Maintenance, or Social Service? | |
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| The Core of the Police Role | |
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| The Skill of Policing | |
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| While on Routine Patrol | |
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| Management Implications | |
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| Summary | |
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| Discussion Questions | |
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| Suggested Reading | |
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| Police Goals and Systems | |
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| The Purposes of the Police | |
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| The Systems Concept | |
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| The Police Organization as a System | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Police Organizational Tasks | |
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| The Operations Subsystem | |
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| The Administration Subsystem | |
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| The Auxiliary Services Subsystem | |
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| Interdependence of Subsystem Tasks | |
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| Summary | |
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| Discussion Questions | |
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| Suggested Reading | |
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| The Traditional Perspective | |
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| Principles and Policies in the Police Organization | |
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| Authority, Responsibility, and Accountability | |
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| Delegation of Authority | |
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| The Authority-Level Principle | |
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| Key Organizational Principles | |
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| Written Guidelines | |
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| Formulation of Organizational Guidelines | |
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| Discipline l37 | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Functions of Police Management | |
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| Management Functions by Level in the Organization | |
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| System Building | |
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| Planning | |
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| Organizing | |
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| Staffing | |
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| Directing | |
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| Controlling | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| The Police Executive | |
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| Characteristics of Police Executives | |
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| The Two Basic Roles of the Police Executive | |
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| The Internal Role | |
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| The External Role | |
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| Police Executive Styles | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| The Human Perspective | |
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| Individuals and Groups in the Police Organization | |
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| Individuals in Organizations | |
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| Groups in Organizations | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Developing the Police Organization | |
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| Motivation | |
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| Human Development | |
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| Police Organizational Development | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Leadership in the Police Organization | |
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| The Police Leader as a Subsystem | |
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| The Functions of Leadership | |
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| Sources of Influence | |
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| Styles of Leadership | |
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| Theories of Leadership | |
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| Police Leadership | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| The Strategic Management Perspective | |
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| Information in the Police Organization | |
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| Organizational Communication | |
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| The Importance of Information | |
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| Information and Police Decision Making | |
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| Police Information Systems | |
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| Analysis of Police Information | |
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| Implications of Community Policing | |
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| Rational Police Decision Making | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Evaluating Police Performance | |
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| The Importance of Evaluating Police Performance | |
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| Issues in Police Performance Measurement | |
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| Individual Performance Appraisal | |
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| Evaluating Programs and Strategies | |
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| Evaluating Overall Organizational Performance | |
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| Summary | |
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| Discussion Questions | |
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| Suggested Reading | |
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| Police Strategies and Tactics | |
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| Crime Control Strategies | |
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| Community Relations Strategies | |
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| Specific Problems and Issues | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Police and Homeland Security | |
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| The Police Role in Homeland Security | |
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| Department of Homeland Security | |
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| The Preparedness Cycle | |
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| Technology and Training | |
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| Information Sharing | |
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| Intelligence-Led Policing | |
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| Balancing Safety and Liberty | |
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| Summary | |
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| Discussion Questions | |
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| Suggested Reading | |
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| Contemporary Issues in Police Administration | |
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| Four Contemporary Themes | |
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| Four Contemporary Issues | |
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| Modern Perspectives on Management | |
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| Summary | |
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| Discussion Questions | |
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| Cases | |
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| Suggested Reading | |
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| Case Studies | |
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| Cod Bay | |
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| Discussion Questions | |
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| Rixton | |
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| Discussion Questions | |
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| Strategic Planning in Spokane, Washington | |
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| Discussion Questions | |
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| Gaining Outside Commitment in Lowell, Massachusetts | |
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| Discussion Questions | |
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| Leading Change in Riverside, California | |
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| Discussion Questions | |
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| One Week in Heron City | |
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| Discussion Questions | |
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| Name Index | |
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| Subject Index | |