Designing Systems and Processes for Managing Disputes:

Name: Designing Systems and Processes for Managing Disputes:
Price: 85.95 USD
Availability: InStock
ISBN: 9781454808183

ISBN-10: 1454808187

ISBN-13: 9781454808183

Edition: 2013

Authors: Nancy H. Rogers, C. Robert Bordone, Frank E. A. Sander, Craig A. McEwen

List price: $79.00

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Book details

List price: $79.00
Copyright year: 2013
Publisher: Aspen Pub
Binding: Paperback
Pages: 496
Size: 7.00" wide x 9.50" long x 1.25" tall
Weight: 2.112
Language: English



Summary of Contents



Setting The Stage



Introduction



Overview of the Design Process



The Planning Process



Taking Design Initiative and Clarifying Roles



Assessing Stakeholders, Goals and Interests, and Contexts



Creating Dispute Management Processes and Systems



Key Planning Issues In More Details



Selecting, Engaging, and Preparing the Participants in the New Process



Determining the Extent of Confidentiality and Openness in the Process



Seeking Justice, Safety, Reconciliation, Change, Personal And Public Understanding, and Other Goals



Enhancing Relationships



Using Technology in Dispute Management Systems and Processes



Implementing



Implementing



Using Contracts



Using Law



Evaluating and Revising



Skills For Designers



Skills for Designers


Appendices


Collected References


Index