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    Designing Systems and Processes for Managing Disputes:

    ISBN-10: 1454808187
    ISBN-13: 9781454808183
    Edition: 2013
    List price: $79.00
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    List Price: $79.00
    Copyright Year: 2013
    Publisher: Aspen Pub
    Binding: Paperback
    Pages: 496
    Size: 7.00" wide x 9.50" long x 1.25" tall
    Weight: 2.266
    Language: English

    Summary of Contents
    Setting The Stage
    Overview of the Design Process
    The Planning Process
    Taking Design Initiative and Clarifying Roles
    Assessing Stakeholders, Goals and Interests, and Contexts
    Creating Dispute Management Processes and Systems
    Key Planning Issues In More Details
    Selecting, Engaging, and Preparing the Participants in the New Process
    Determining the Extent of Confidentiality and Openness in the Process
    Seeking Justice, Safety, Reconciliation, Change, Personal And Public Understanding, and Other Goals
    Enhancing Relationships
    Using Technology in Dispute Management Systems and Processes
    Using Contracts
    Using Law
    Evaluating and Revising
    Skills For Designers
    Skills for Designers
    Collected References

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