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List of Figures | |
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CSR Newsletters | |
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Glossary of Terms | |
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CSR Terms | |
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Strategy Terms | |
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Foreword | |
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Preface: Why CSR Matters | |
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Plan of the Book | |
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Acknowledgements | |
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Notes and References | |
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Strategic Corporate Social Responsibility | |
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What is CSR? | |
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Corporate Social Responsibility | |
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Strategy and CSR | |
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The Evolution of CSR | |
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Culture and Context | |
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Foundations of CSR | |
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An Ethical Argument for CSR | |
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A Moral Argument for CSR | |
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A Rational Argument for CSR | |
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An Economic Argument for CSR | |
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Five Driving Forces of CSR | |
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Affluence | |
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Sustainability | |
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Globalization | |
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Media | |
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Brands | |
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Next Steps | |
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Questions for Discussion and Review | |
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Notes and References | |
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Strategy + CSR: A Stakeholder Perspective | |
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What is Strategy? | |
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Competing Strategy Perspectives | |
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The Resources Perspective | |
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Limitations of the Resources Perspective | |
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The Industry Perspective | |
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Limitations of the Industry Perspective | |
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A Stakeholder Perspective | |
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Prioritizing Stakeholders | |
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The Integration of Strategy and CSR | |
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Combining the Resources and Industry Perspectives | |
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Integrating CSR | |
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Strategic CSR | |
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CSR Perspective | |
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Core Operations | |
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Stakeholder Perspective | |
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Medium to Long Term | |
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Next Steps | |
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Questions for Discussion and Review | |
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Notes and References | |
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CSR: Whose Responsibility? | |
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CSR: A Corporate Responsibility? | |
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Milton Friedman vs. Charles Handy | |
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CSR: A Stakeholder Responsibility? | |
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Caring Stakeholders | |
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Proactive Stakeholders | |
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Transparent Stakeholders | |
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The Walmart Paradox | |
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Is Walmart Good for Society? | |
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Prices | |
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Suppliers | |
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Jobs | |
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Competitors | |
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Quality and Variety | |
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Walmart Is No. 1… Today | |
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Walmart and Sustainability | |
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Walmart and Greenwash | |
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So, Whose Responsibility is CSR? | |
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Next Steps e | |
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Questions for Discussion and Review | |
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Notes and References | |
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CSR as a Strategic Filter | |
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CSR + A Strategic Lens | |
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The CSR Filter | |
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Structure | |
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Competencies | |
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Strategy | |
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CSR Filter | |
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Environment | |
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The Five Driving Forces of CSR | |
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Affluence | |
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Sustainability | |
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Globalization | |
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Media | |
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Brands | |
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The Market for CSR | |
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CSR Price Premium | |
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CSR Market Abuse | |
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Strategic CSR | |
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Next Steps | |
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Questions for Discussion and Review | |
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Notes and References | |
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Implementing CSR | |
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The CSR Threshold | |
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Variation Among Companies | |
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Variation Among Industries | |
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Variation Among Cultures | |
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CSR-Integral to the Firm | |
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Implementation: Short to Medium Term | |
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Executive Investment | |
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CSR Officer | |
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CSR Vision | |
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Performance Metrics | |
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Integrated Reporting | |
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Ethics Code and Training | |
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Ethics Helpline | |
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Organizational Design | |
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Implementation: Medium to Long Term | |
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Stakeholder Involvement | |
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Manage the Message | |
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Corporate Governance | |
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Activism and Advocacy | |
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Implementation: Embedding CSR | |
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Strategic Planning | |
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Firm Action | |
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Conscious Capitalism | |
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Values-based Business | |
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Next Steps | |
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Questions for Discussion and Review | |
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Notes and References | |
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CSR: Issues and Case-studies | |
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Organizational Issues and Case-studies | |
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Corporate Governance | |
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Case Study: Split CEO/Chair | |
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Corporate Rights | |
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Case Study: Citizens United | |
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Employees | |
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Case Study: John Lewis Partnership | |
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Executive Pay | |
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Case Study: Stock Options | |
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Investor Activism | |
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Case Study: Social Impact Bonds | |
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Social Entrepreneurship | |
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Case Study: The Body Shop | |
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Wages | |
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Case Study: McDonald's | |
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Notes and References | |
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Economic Issues and Case-studies | |
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Corruption | |
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Case Study: FCPA | |
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Ethical Consumption | |
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Case Study: Conflict Minerals | |
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Ethical Sourcing | |
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Case Study: Starbucks | |
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Financial Crisis | |
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Case Study: Countrywide | |
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Microfinance | |
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Case Study: Grameen Bank | |
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Profit ' | |
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Case Study: Unilever | |
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Supply Chain | |
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Case Study: Foxconn | |
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Notes and References | |
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Societal Issues and Case-studies | |
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Accountability | |
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Case Study: Lifecycle Pricing | |
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Compliance | |
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Case Study: Nudge | |
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Corporate Responsibilities | |
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Case Study: Benefit Corporations | |
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Media | |
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Case Study: CNBC | |
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Religion | |
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Case Study: Islamic Finance | |
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Sustainability | |
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Case Study: e-Waste | |
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Values | |
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Case Study: Ben & Jerrys | |
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Notes and References | |
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Company Index | |
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Subject Index | |
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About the Authors | |