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Basic Concepts of Health Care Human Resource Management

ISBN-10: 1449653294
ISBN-13: 9781449653293
Edition: 2013
Authors: Nancy J. Niles
List price: $99.95 Buy it from $35.18
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Description: According to the U.S. Department of Labor, the health care industry provides over 13 million jobs with a projected 27 percent increase over the next decade – the largest increase of any industry. A clear understanding of the fundamentals of human  More...

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Book details

List price: $99.95
Copyright year: 2013
Publisher: Jones & Bartlett Learning, LLC
Publication date: 3/29/2012
Binding: Paperback
Pages: 364
Size: 7.00" wide x 8.75" long x 0.75" tall
Weight: 1.936
Language: English

According to the U.S. Department of Labor, the health care industry provides over 13 million jobs with a projected 27 percent increase over the next decade – the largest increase of any industry. A clear understanding of the fundamentals of human resource management within this field is therefore of critical importance to our future health care administrators and leaders. This reader-friendly text covers the most basic concepts of human resource management in the health care services field. In addition to providing basic concepts of human resource management, it uniquely provides the student with opportunities to apply the concepts through end-of-chapter workbook exercises. Key Features:Offers end-of-chapter workbook exercises to help students apply the concepts learned.Addresses the impact of Patient Affordability and Care Act of 2010 on human resource management in health care.Uses basic, reader-friendly language to appeal to wide range of learning styles.

Preface
Acknowledgments
About the Author
Introduction
M What Is Human Resource Management?
Learning Objectives
Did You Know That?
Introduction
Major Milestones of Human Resource Management
The Role of Human Resources in Healthcare Organizations
Conclusion
Vocabulary
References
Student Workbook Activities
Legal, Ethical, and Safety Issues in the Healthcare Workplace
Learning Objectives
Did You Know That?
Introduction
Basic Concepts of Law in the Healthcare Workplace
Tort Reform Discussion
Human Resource-Related Legislation
Basic Concepts of Ethics in the Healthcare Workplace
Decision Model for Healthcare Dilemmas
Codes of Ethics and the Doctor-Patient Relationship
Other Healthcare Codes of Ethics
How to Develop a Code of Ethics
Ethics and Research
Workplace Bullying-An International Issue
Conclusion
Vocabulary
References
Student Workbook Activities
Staffing the Organization
Designing Jobs
Learning Objectives
Did You Know That?
Introduction
Workflow Analysis of an Organization (Inputs, Activity, Outputs)
Job Analysis
Job Design
Job Redesign
Conclusion
Vocabulary
References
Student Workbook Activities
Recruiting a Healthcare Workforce
Learning Objectives
Did You Know That?
Introduction
Recruitment Methods
Direct and Indirect External Recruitment Methods
Successful Recruiters
Recruitment Evaluations: Source Yield Ratios
Selection Process
Interviewing Candidates
Validity and Reliability of the Employment Process
Legal Ramifications of the Selection Process
Characteristics of Good Interviewers
Hiring Diverse Employees
Uniform Guidelines on Employee Selection Procedures
Disparate Treatment and Disparate Impact
Bona Fide Occupational Qualification
Conclusion
Vocabulary
References
Student Workbook Activities
Training and Developing the Organization
Careers in Health Care
Learning Objectives
Did You Know That?
Introduction
Physician Education
Generalists and Specialists
Types of Healthcare Providers
Types of Nurses
Nursing Shortages
Other Independent Healthcare Professionals
Allied Health Professionals
Conclusion
Vocabulary
References
Student Workbook Activities
Employee Benefits
Learning Objectives
Did You Know That?
Introduction
Social Security Act and Amendments
Unemployment Insurance
Workers' Compensation
Family and Medical Leave
Employee Optional Benefit Plans
Types of Health Insurance Plans
Life Insurance
Retirement Plans
Other Benefits
Selecting Employee Benefits
Cafeteria Plans
Conclusion
Vocabulary
References
Student Workbook Activities
Training, Developing, and Motivating Healthcare Employees
Learning Objectives
Did You Know That?
Introduction
How to Motivate Employees
Training and Professional Development Programs
Training Versus Professional Development Programs
Planning the Training and Professional Development Programs
Training Methods
Types of Healthcare Training
Evaluation of Training Programs
Conclusion
Vocabulary
References
Student Workbook Activities
Employee Relations
Labor Unions and Health Care
Learning Objectives
Did You Know That?
Introduction
History of U.S. Unions
How Unions Organize
Negotiating with Unions
Federal Mediation and Conciliation Service
Individual Grievance Process
History of Unions and the Healthcare Industry
Nurses and Unions
Physicians Unions
Allied Health Professionals Unions
Conclusion
Vocabulary
References
Student Workbook Activities
Terminating Healthcare Employees
Learning Objectives
Did You Know That?
Introduction
Employment at Will
Employment-at-Will Exceptions
Due Process Methods
Employee Discipline
Involuntary Termination of an Employee
Importance of the Employee Handbook
A Checklist for Terminating Employees
Conclusion
Vocabulary
References
Student Workbook Activities
Long-Term Planning in HR
Current Trends in Healthcare Human Resource Management
Learning Objectives
Did You Know That?
Introduction
Increasing Diversity in the Healthcare Workforce
Healthcare Globalization
Technology
Teamwork in Health Care
Nursing Home Trends
Social Media Communication
Conclusion
Vocabulary
References
Student Workbook Activities
Strategic Human Resource Management
Learning Objectives
Did You Know That?
Introduction: Quality and Strategy Concepts
Development of Mission and Vision Statements
Development of Performance Objectives
Macroenvironment Analysis
Industry Environment or Porter's Five Forces Analysis
SWOT Analysis
Strategy Execution
Strategy Evaluation
A Strategic Tool: Healthcare Workforce Planning
Conclusion
Vocabulary
References
Student Workbook Activities
Index

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