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Dedication | |
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Preface | |
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Foundations of Intercultural Communication in a Global Society | |
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Introduction: Assessing Your Knowledge of Intercultural Communication | |
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The Significance of Intercultural Communication in a Global Community | |
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Views of Our Global Community | |
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What's the Difference between Multicultural and Intercultural? | |
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What Is Intercultural Communication? | |
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Do We Live in a Global Society? | |
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Why Is Intercultural Communication Important? | |
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How Do We Study Intercultural Communication? | |
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The Role of Mindfulness in Intercultural Communication | |
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An Overview of This Book | |
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References | |
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Core Concepts of Intercultural Communication in a Global Community | |
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Defining �Culture� Today | |
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Dominant Intercultural Communication Theories Today | |
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Thinking about Reality and Perception | |
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Identity and Communication | |
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The Interplay of Personal and Group Identity | |
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Differing Perspectives and Communication | |
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Technology's Impact | |
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The Media's Impact | |
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Considering Ethics | |
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References | |
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Approaches to the Study of Intercultural Communication | |
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Introduction: History of the Study of Intercultural Communication | |
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The Development of Intercultural Communication as a Discipline | |
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Cross-Cultural and Diversity Training | |
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The Interdisciplinary Nature of the Field | |
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Contemporary Approaches to Studying Intercultural Communication | |
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References | |
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Social Science and Interpretive Approaches | |
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The Social Science Approach | |
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The Interpretive Approach | |
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References | |
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Critical and Dialectical Approaches | |
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The Critical Approach | |
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The Dialectical Approach | |
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References | |
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Intercultural Communication Processes and Technologies | |
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Introduction: Models of the Communication Process | |
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Linear Models of the Communication Process | |
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Interactive Models of the Communication Process | |
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Transactional Models of the Communication Process | |
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References | |
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Verbal Communication | |
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Basics of Language: Phonology, Morphology, Syntactics, Semantics, Pragmatics | |
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The Relationship between Language, Thought, and Culture | |
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Translation and Interpretation | |
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Different Verbal Communication Styles | |
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Bilingualism and Multilingualism | |
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Language and Power | |
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Conflict/Cooperation Approaches and Methods | |
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Understanding the Relationship between Communication Styles and Conflict | |
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Differing Conflict Resolution Styles | |
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Technology and Verbal Communication | |
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References | |
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Non-Verbal Communication | |
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Body Language | |
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Eye Contact (Oculesics) | |
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Touch (Haptics) | |
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Clothing and Physical Adornments | |
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Facial Expressions | |
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Voice (Vocalics) | |
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Relationship to Space (Proxemics) | |
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Relationship to Time (Chronemics) | |
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Technology and Non-Verbal Communication | |
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Cultural Diversity in Non-Verbal Communication and National Security | |
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References | |
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Visual Communication | |
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Perception | |
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Semiotics | |
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Use of Signs and Other Visual Images | |
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A Universal Visual Language? | |
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Depictions of Animals and Human Beings | |
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Use of Color | |
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Technology and Visual Communication | |
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References | |
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Mass Communication | |
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Views of Mass Communication | |
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Media and People | |
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Media and Power | |
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Empowering Individuals | |
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The News Media | |
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The Entertainment Industry | |
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What is Popular Culture? | |
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How does Popular Culture Affect Individuals | |
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The Global Impact of U.S. Popular Culture | |
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References | |
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Issues in Intercultural Communication | |
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Introduction: Opportunities for Ethical Global Engagement | |
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Medical and Relief Organizations | |
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Cultural and Educational Exchange | |
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Human Rights Organizations | |
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Ethical Global Engagement | |
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References | |
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Ethical Issues in Intercultural Communication | |
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Ethical Issues and Culture | |
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Ethnocentrism | |
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Ethical Issues and Power | |
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Scope of the Issues | |
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Reconciling Relativism and Universalism | |
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Contextual Relativism | |
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Guidelines for Ethical Behavior in Intercultural Encounters | |
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Global Ethics and Peace | |
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References | |
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Practicing Global Citizenship | |
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Views about Global Issues and Citizenshi | |
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State-Centric and Complex Interdependence Models | |
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Global Citizens at all Social Levels | |
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Why Should We Care? | |
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Last Remarks | |
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References | |
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Index | |