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| Dedication | |
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| Preface | |
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| Foundations of Intercultural Communication in a Global Society | |
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| Introduction: Assessing Your Knowledge of Intercultural Communication | |
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| The Significance of Intercultural Communication in a Global Community | |
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| Views of Our Global Community | |
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| What's the Difference between Multicultural and Intercultural? | |
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| What Is Intercultural Communication? | |
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| Do We Live in a Global Society? | |
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| Why Is Intercultural Communication Important? | |
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| How Do We Study Intercultural Communication? | |
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| The Role of Mindfulness in Intercultural Communication | |
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| An Overview of This Book | |
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| References | |
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| Core Concepts of Intercultural Communication in a Global Community | |
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| Defining �Culture� Today | |
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| Dominant Intercultural Communication Theories Today | |
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| Thinking about Reality and Perception | |
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| Identity and Communication | |
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| The Interplay of Personal and Group Identity | |
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| Differing Perspectives and Communication | |
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| Technology's Impact | |
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| The Media's Impact | |
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| Considering Ethics | |
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| References | |
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| Approaches to the Study of Intercultural Communication | |
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| Introduction: History of the Study of Intercultural Communication | |
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| The Development of Intercultural Communication as a Discipline | |
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| Cross-Cultural and Diversity Training | |
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| The Interdisciplinary Nature of the Field | |
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| Contemporary Approaches to Studying Intercultural Communication | |
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| References | |
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| Social Science and Interpretive Approaches | |
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| The Social Science Approach | |
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| The Interpretive Approach | |
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| References | |
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| Critical and Dialectical Approaches | |
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| The Critical Approach | |
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| The Dialectical Approach | |
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| References | |
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| Intercultural Communication Processes and Technologies | |
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| Introduction: Models of the Communication Process | |
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| Linear Models of the Communication Process | |
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| Interactive Models of the Communication Process | |
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| Transactional Models of the Communication Process | |
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| References | |
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| Verbal Communication | |
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| Basics of Language: Phonology, Morphology, Syntactics, Semantics, Pragmatics | |
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| The Relationship between Language, Thought, and Culture | |
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| Translation and Interpretation | |
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| Different Verbal Communication Styles | |
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| Bilingualism and Multilingualism | |
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| Language and Power | |
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| Conflict/Cooperation Approaches and Methods | |
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| Understanding the Relationship between Communication Styles and Conflict | |
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| Differing Conflict Resolution Styles | |
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| Technology and Verbal Communication | |
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| References | |
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| Non-Verbal Communication | |
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| Body Language | |
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| Eye Contact (Oculesics) | |
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| Touch (Haptics) | |
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| Clothing and Physical Adornments | |
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| Facial Expressions | |
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| Voice (Vocalics) | |
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| Relationship to Space (Proxemics) | |
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| Relationship to Time (Chronemics) | |
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| Technology and Non-Verbal Communication | |
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| Cultural Diversity in Non-Verbal Communication and National Security | |
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| References | |
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| Visual Communication | |
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| Perception | |
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| Semiotics | |
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| Use of Signs and Other Visual Images | |
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| A Universal Visual Language? | |
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| Depictions of Animals and Human Beings | |
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| Use of Color | |
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| Technology and Visual Communication | |
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| References | |
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| Mass Communication | |
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| Views of Mass Communication | |
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| Media and People | |
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| Media and Power | |
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| Empowering Individuals | |
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| The News Media | |
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| The Entertainment Industry | |
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| What is Popular Culture? | |
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| How does Popular Culture Affect Individuals | |
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| The Global Impact of U.S. Popular Culture | |
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| References | |
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| Issues in Intercultural Communication | |
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| Introduction: Opportunities for Ethical Global Engagement | |
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| Medical and Relief Organizations | |
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| Cultural and Educational Exchange | |
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| Human Rights Organizations | |
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| Ethical Global Engagement | |
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| References | |
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| Ethical Issues in Intercultural Communication | |
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| Ethical Issues and Culture | |
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| Ethnocentrism | |
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| Ethical Issues and Power | |
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| Scope of the Issues | |
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| Reconciling Relativism and Universalism | |
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| Contextual Relativism | |
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| Guidelines for Ethical Behavior in Intercultural Encounters | |
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| Global Ethics and Peace | |
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| References | |
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| Practicing Global Citizenship | |
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| Views about Global Issues and Citizenshi | |
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| State-Centric and Complex Interdependence Models | |
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| Global Citizens at all Social Levels | |
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| Why Should We Care? | |
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| Last Remarks | |
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| References | |
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| Index | |