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Preface | |
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Acknowledgments | |
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Authors | |
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Patterns and Antipatterns | |
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A Timeless Way of Building | |
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Pattern Structure | |
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Antipatterns | |
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Many Eyes | |
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Antipattern Structure | |
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Management and Environmental Antipatterns | |
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Antipattern Locator | |
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Consistency and Completeness | |
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References | |
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Human Patterns and Antipatterns | |
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Human Patterns | |
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Myers-Briggs Personality Types | |
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Keirsey Temperament Sorter | |
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Adaption Innovation (AT) Theory | |
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The Role of Affect and Emotion | |
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How to Use Human Patterns | |
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Human Antipatterns and Negative Personality Types | |
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Confronting Difficult People | |
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Hostile Aggressives | |
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Sherman Tanks | |
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Snipers | |
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Exploders | |
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Indecisives | |
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Whiners | |
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Negativists | |
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Clams | |
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Bulldozers | |
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Superagreeables | |
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Combination Personalities | |
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Understanding Conflict | |
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The Competitor | |
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The Avoider | |
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The Accommodator | |
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The Compromiser | |
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The Collaborator | |
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Recognizing Your Opponent | |
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Chapter Exercises | |
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References | |
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Group Patterns and Antipatterns | |
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Team Theories | |
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Tuckman's Theory of Teams | |
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Forming | |
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Storming | |
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Norming | |
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Performing | |
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Adjourning | |
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Tuckman's Model Wrap-Up | |
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Overcoming Team Dysfunction | |
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The Five Dysfunctions of a Team | |
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Dysfunction 1: Absence of Trust | |
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Dysfunction 2: Fear of Conflict | |
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Dysfunction 3: Lack of Commitment | |
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Dysfunction 4: Avoidance of Accountability | |
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Dysfunction 5: Inattention to Results | |
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Team Cognition | |
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Sports Analogies to Teams | |
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Evolution to Antipatterns | |
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Chapter Exercises | |
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References | |
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Successfully Leading Teams | |
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The Growth of Team Size | |
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Micromanagers and Laissez-Faire Managers | |
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Theory X | |
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Theory Y | |
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Theory Z | |
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Leadership Theories | |
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Transformational | |
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Authentic | |
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Ideological | |
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Charismatic | |
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Pragmatic | |
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Servant | |
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Contingency Theories | |
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Fiedler's Contingency Model | |
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Path-Goal Theory | |
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General Advice | |
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Chapter Exercises | |
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References | |
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Management Antipatterns | |
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Chapter Exercises | |
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References | |
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Environmental Antipatterns | |
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Chapter Exercises | |
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References | |
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General Advice in Dealing with Antipatterns | |
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Be Kind | |
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Do Not Blame Other People | |
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Learn to Deliver Bad News | |
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Do Not Worry for Other People | |
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Do Not Shoot the Messenger | |
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Let People Learn from Their Mistakes | |
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Just Get It Done | |
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Remember the Law of Unintended Consequences | |
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Listen | |
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Negotiate | |
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Never Give Up | |
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Never Attribute to Malice What Stupidity Can Explain | |
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Remember That Luck Can Play a Role | |
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Remember That No Good Deed Goes Unpunished | |
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Remember That People Despise in Others What They Hate in Themselves | |
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Use Golden Rule Management | |
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Never Mess with Space, Title, or Salary | |
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Be a Mentor | |
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Always Set and Meet Expectations | |
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Remember That You Take the Same Person with You Wherever You Go | |
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References | |
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Appendix | |
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Work Breakdown Structure | |
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WBS Construction | |
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WBS Rules | |
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Estimation | |
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Cone of Uncertainty | |
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COCOMO II | |
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COSYSMO | |
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Scheduling | |
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Critical Path Method | |
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Critical Chain Project Management (CCPM) | |
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Note | |
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References | |
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Index | |