| |
| |
| Welcome to Medical Office Practice! | |
| |
| |
| Getting Started: Administrative Functions | |
| |
| |
| |
| Introduction to HIPAA and Signing a Confidentiality Statement | |
| |
| |
| |
| Written Communication--Revising Patient Information Brochure | |
| |
| |
| |
| Blocking the Schedule Using MOSS | |
| |
| |
| |
| Administrative Functions--Filing Procedures | |
| |
| |
| |
| Administrative Functions and Managed Care/Insurance--Preparing Patient Files | |
| |
| |
| |
| Administrative Functions--Scheduling Patient Appointments | |
| |
| |
| |
| Administrative Functions--Patient Registration | |
| |
| |
| |
| Legal Implications--Request for Release of Medical Information | |
| |
| |
| |
| Concepts of Effective Communication--Transcription: SOAP Notes | |
| |
| |
| |
| Concepts of Effective Communication--Telephone Messages | |
| |
| |
| |
| Looking Up a Patient Appointment, Creating Daily Appointment Patient List; Making New Patient Reminder Calls | |
| |
| |
| |
| Concepts of Effective Communication and Ethical Considerations--Patient Scenarios | |
| |
| |
| |
| Administrative Functions--Scheduling Special Procedures (Mammogram) | |
| |
| |
| |
| Concepts of Effective Communication--Oncology Consult | |
| |
| |
| |
| Concepts of Effective Communication--Making a Referral to a Specialist | |
| |
| |
| |
| Administrative Functions--Researching Drug Information | |
| |
| |
| |
| Creating a Travel Itinerary | |
| |
| |
| |
| Administrative Functions--Blocking the Physician's Schedule | |
| |
| |
| |
| Concepts of Effective Communication--Oncology Consult | |
| |
| |
| |
| Concepts of Effective Communication--Completing Finished Copy from Rough Draft | |
| |
| |
| |
| Legal Implications--Preparing Occupational Exposure Incident Report | |
| |
| |
| |
| Office Administration--Ordering Office Supplies and Preparing a Purchase Order | |
| |
| |
| |
| Administrative Functions--Manual Appointment Scheduling | |
| |
| |
| |
| Basic Practice Finances--Posting Entries on a Day Sheet | |
| |
| |
| |
| Basic Practice Finances--Computerized Procedure Posting | |
| |
| |
| |
| Basic Practice Finances--Computerized Payment Posting | |
| |
| |
| |
| Employee Payroll--Completing Work Record, Preparing and Proving Totals on Payroll Register | |
| |
| |
| |
| Protective Practices--Material Safety Data Sheets (MSDS) | |
| |
| |
| |
| Basic Practice Finances--Posting Adjustments, Collection Agency Payments, and Processing Refunds | |
| |
| |
| |
| Managed Care/Insurance--Processing Insurance Claims | |
| |
| |
| |
| Procedural and Diagnostic Coding | |
| |
| |
| |
| Protective Practices--Identifying Community Resources | |
| |
| |
| |
| Concepts of Effective Communication--Scheduling Admission to a Hospital; Preparing Patient for Procedure | |
| |
| |
| |
| Administrative Functions--Proofreading and Preparing Final Copies from Draft Copies | |
| |
| |
| |
| Legal Implications--Creating or Updating Resume and Preparing for Job Interview | |
| |
| |
| |
| Reference Materials | |
| |
| |
| |
| Job Reference Table | |
| |
| |
| |
| Using Medical Office Simulation Software (MOSS) | |
| |
| |
| |
| Forms | |
| |
| |
| Glossary of Medical Terms | |