Professional Civility Communicative Virtue at Work

ISBN-10: 1433119846
ISBN-13: 9781433119842
Edition: 2013
List price: $40.95
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Description: The crisis of incivility plaguing today's workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. Professional civility is a communicative virtue that protects and  More...

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Book details

List price: $40.95
Copyright year: 2013
Publisher: Peter Lang
Publication date: 11/30/2012
Binding: Paperback
Pages: 273
Size: 6.00" wide x 9.00" long x 0.75" tall
Weight: 0.836
Language: English

The crisis of incivility plaguing today's workplace calls for an approach to communication that restores respect and integrity to interpersonal encounters in organizational life. Professional civility is a communicative virtue that protects and promotes productivity, one's place of employment, and persons with whom we carry out our tasks in the workplace. Drawn from the history of professions as dignified occupations providing valuable contributions to the human community, an understanding of civility as communicative virtue, and MacIntyre's treatment of practices, professional civility supports the practice of professions in contemporary organizations. A communicative ethic of professional civility requires attentiveness to the task at hand, support of an organization's mission, and appropriate relationships with others in the workplace. Professional civility fosters communicative habits of the heart that extend beyond the walls of the workplace, encouraging a return to the service ethic that remains an enduring legacy of the professions in the United States.

Janie Harden Fritz (Ph.D., University of Wisconsin-Madison; M.A. & B.A., University of Georgia) conducts research on communication in problematic workplace relationships, organizational communication ethics, and communication pedagogy.nbsp; She has published in numerous communication journals (including Journal of Mediated Communication, Journal of Business Communication, Journal of Business Ethics, Management Communication Quarterly), is co-editor of Problematic Relationships in the Workplace (Peter Lang), is the former president of the Speech Communication Association of Pennsylvania (2001-02), and the current 2 nd vice-president of the Eastern Communication Association.

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