Skip to content

Employees First, Customers Second Turning Conventional Management Upside Down

Best in textbook rentals since 2012!

ISBN-10: 1422139069

ISBN-13: 9781422139066

Edition: 2010

Authors: Vineet Nayar

List price: $35.00
Blue ribbon 30 day, 100% satisfaction guarantee!

Rental notice: supplementary materials (access codes, CDs, etc.) are not guaranteed with rental orders.

what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Customers also bought

Book details

List price: $35.00
Copyright year: 2010
Publisher: Harvard Business Review Press
Publication date: 6/8/2010
Binding: Hardcover
Pages: 208
Size: 5.75" wide x 8.50" long x 0.75" tall
Weight: 0.792
Language: English

Foreword
Introduction
Mirror Mirror: Creating the Need for Change
Trust Through Transparency: Creating a Culture of Change
Inverting the Organizational Pyramid: Building a Structure for Change
Recasting the Role of the CEO: Transferring the Responsibility for Change
Find Understanding in Misunderstanding: Renewing the Cycle of Change
Notes
Acknowledgments
Index
About the Author