Lean Hospitals Improving Quality Patient Safety and Employee Sati

ISBN-10: 1420083805
ISBN-13: 9781420083804
Edition: 2008
Authors: Mark Graban
List price: $51.95
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Description: Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. Graban highlights the benefits of lean methods for patients, employees, physicians,  More...

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Book details

List price: $51.95
Copyright year: 2008
Publisher: Productivity Press
Publication date: 7/24/2008
Binding: Paperback
Pages: 280
Size: 7.00" wide x 10.00" long x 0.75" tall
Weight: 1.342

Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. Graban highlights the benefits of lean methods for patients, employees, physicians, and the hospital itself. The book explains how lean manufacturing staples such as Value Stream Mapping and process observation can help hospital personnel identify and eliminate waste from their own processes, preventing delays for patients, reducing wasted motion for caregivers, and improving the quality of care. Graban also describes how Standardized Work and error-proofing can prevent common hospital errors. The book also describes root cause problem-solving and daily improvement processes that can engage everyone in systemic improvement. Intended as a guide for hospital administrators, the book elaborates the steps they can take to begin the process of lean implementation.

The case for Lean hospitals
Overview of Lean for hospitals
Value and waste
Observing the process and value streams
Standardized work as a foundation of Lean
Lean methods : visual management, 5S, and Kanban
Proactive root cause problem solving
Preventing errors
Improving flow
Engaging and leading employees
Getting started with Lean
A vision for a Lean hospital
Glossary terms
Index

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