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Health Care Management Organization Design and Behavior

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ISBN-10: 1418001899

ISBN-13: 9781418001896

Edition: 5th 2006 (Revised)

Authors: Stephen M. Shortell, Arnold D. Kaluzny

List price: $194.95
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Written by nationally known experts in the field, this text brings a systematic understanding of organizational principles, practices, and insight to the management of health services organizations. While based on state-of-the-art organizational theory and research, the emphasis is on application through Features such as ?In the Real World? and ?Debate Times? which present actual situations and challenge the reader to provide a solution or a philosophical position. The clinical enterprise model is introduced in this new edition, and is fully developed in chapter 2.
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Book details

List price: $194.95
Edition: 5th
Copyright year: 2006
Publisher: Delmar Cengage Learning
Publication date: 11/28/2005
Binding: Hardcover
Pages: 592
Size: 8.00" wide x 9.40" long x 1.00" tall
Weight: 2.530
Language: English

Arnold K. Kaluzney, Ph.D. is a Professor in the Department of Health Policy and Administration in the School of Public Health. He is a Senior Research Fellow, Cecil G. Sheps Center for Health Services Research at the University of North Carolina Chapel Hill, North Carolina.

Foreward
Preface
Acknowledgments
Organizations and Managers
Organization Theory and Health Services Management
The Managerial Role
Motivating, Leading, and Negotiating
Motivating People
Leadership: A Framework for Thinking and Acting
Conflict Management and Negotiation
Operating the Technical System
Groups and Teams in Health Services Organizations
Work Design
Coordination and Communication
Power and Politics in Health Services Organizations
Renewing the Organization
Organization Design
Managing Strategic Alliances
Organizational Innovation, Change, and Learning
Organizational Performance: Managing for Efficiency and Effectiveness
Charting the Future
Strategy Making in Health Care Organizations
Creating and Managing the Future
Glossary
Author Index
Subject Index