Practical Guide to Therapeutic Communication for Health Professionals

ISBN-10: 1416000003
ISBN-13: 9781416000006
Edition: N/A
List price: $61.95 Buy it from $20.03
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Description: This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the  More...

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Book details

List price: $61.95
Publisher: Elsevier - Health Sciences Division
Publication date: 1/20/2006
Binding: Paperback
Pages: 272
Size: 7.00" wide x 9.00" long x 0.25" tall
Weight: 0.990
Language: English

This new textbook is designed to provide students with all the necessary tools to effectively communicate with patients and other health care professionals. With its easy-to-read style, it is loaded with useful tips to help students engage into the practice of communication. It presents condensed amounts of content for learning the basic principles and then integrating elements such as case scenarios, questions, or hints and tips to encourage application of those principles into real-life situations. Easy-to-read style provides practical information, hints, and tips. Test Your Communication IQ boxes provide students with a short self-assessment test at the beginning of each chapter. Spotlight on Future Success boxes provide students with useful, practical tips for improving communication. Taking the Chapter to Work boxes integrated within each chapter are actual case examples with useful tips to guide students to practice and apply what they have learned. Beyond the Classroom Activities exercises at the end of each chapter help students use knowledge learned from topics presented in the chapter. Check Your Comprehension exercises at the end of each chapter provide questions and activities to test student knowledge of chapter content. Communication Surfer Exercises focus on helping students utilize Internet resources to improve their knowledge and application of communication skills. Expanding Critical Thinking at the end of each chapter provides students with additional questions or activities designed to apply critical thinking skills. Legal Eagle boxes provide useful tips that focus on honesty, as well as ethical and legal communication between patients and health care workers. Unique, interactive CD-ROM, packaged with the textbook, includes a variety of application exercises, such as voice mail messages, patient/caregiver interviews, chapter key points, and patient charts. Audio segments on the CD-ROM provide communication in action to help students observe verbal communication examples and apply their skills.

Introduction to Communication: Building the Framework
Introduction to Communication: Building the Framework
How Communication Works
How We Communicate
Starting Off Right
Keeping Communication on Track
Challenges to Communication: Overcoming the Barriers
Challenges to Communication
Cultural Challenges
Language Barriers
Impairment Barriers
The Stressed Patient
The Angry, Hostile, or Combative Patient
Age Barriers
Personal Biases
Gathering Information: Learning About the Patient
Gathering Information
Setting the Stage
Listening to What You Hear: It Isn't as Easy as it Sounds
Educating Patients: Teaching Patients to Help Themselves
Making Sure Your Patient Learns
Is Your Patient Ready to Learn?
Teaching Tools
Communicating Wellness: What Does it Take to be Healthy?
What Makes Us Sick
The Nutrition Goal: We Are What We Eat
Exercising for Health
The Stress Factor
Learning to Cope
The Impact of Substance Abuse and Addiction
Understanding Medication
Safety First
Incorporating Complementary and Nontraditional Therapies
Communicating Through the Grief Process: When Words Are Not Enough
Working Through Grief, Loss, and Bereavement
Cultural Perspectives of Dying and Death
Grief and Loss Across the Lifespan
Working with Support Agencies
Written Communication: It's More Than Just Words
Importance of Written Communication
Essential Guidelines for Charting in a Medical Record
Organization of the Medical Record
Communicating Through Narrative Notes
Communicating Your Message on Common Forms
Communicating Specific Issues Through Charting
Communicating in the Workplace: It's More Than Just Patients
Workplace Communication: The Basics
Communicating with Members of the Health Care Team
Communicating When You are In Charge
Communicating to Get the Job You Want: Four Key Tools
Communication Tool Number One: The Resume
Communication Tool Number Two: The Cover Letter
Communication Tool Number Three: The Interview
Communication Tool Number Four: The Thank-You Letter
Glossary
Common English-to-Spanish Medical Phrases

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