Fred 2. 0 New Ideas on How to Keep Delivering Extraordinary Results

ISBN-10: 141436220X
ISBN-13: 9781414362205
Edition: 2013
List price: $15.99 Buy it from $2.42
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Description: Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were  More...

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Book details

List price: $15.99
Copyright year: 2013
Publisher: Tyndale House Publishers
Publication date: 3/5/2013
Binding: Hardcover
Pages: 208
Size: 5.00" wide x 7.50" long x 0.75" tall
Weight: 0.858
Language: English

Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies—even, cities—were inspired to turn the ordinary into the extraordinary each day.Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more. You’ll not only be inspired by Fred 2.0, you’ll also have the tools and strategies to aim higher and achieve the extraordinary.

Mark Sanborn is known internationally as a motivational speaker on leadership, team building, customer service, and mastering change. The president of Sanborn & Associates, Inc., an idea studio for leadership development, Mark gives nearly 100 presentations each year to some of the top names in business. He has authored four previous books and created numerous video and audio training programs.

Foreword
Introduction: Why Fred 2.0?
Normal Is Overrated
What Ever Happened to Fred?
Its Always about Service
Start with Commitment
Work with Passion
Cultivate Your Creativity
Develop Your Difference
Build Better Relationships
Elevate the Experience
Renew Your Resolve
What If You're a Head Fred?
Build a Team Fred
Raise a Fred Jr.
Create a Community of Freds
Best Always
Afterword
Acknowledgments
About the Author

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