Essential Guide to Workplace Investigations How to Handle Employee Complaints and Problems

ISBN-10: 1413312047

ISBN-13: 9781413312041

Edition: 2nd 2010 (Revised)

Authors: Lisa Guerin
List price: $44.99
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Description: Everything you need to investigate -- and resolve -- common workplace complaints and problems. The Essential Guide to Workplace Investigationsis both a legal and practical book, packed with tips and strategies that will help you sort out your workplace problems, quickly and legally. It offers a 10-step plan that you can use to resolve all kinds of workplace complaints, including: harassment discrimination workplace violence employee theft The Essential Guide to Workplace Investigations explains how to conduct an investigation that will stand up in court, helping you decide whether to investigate, do interviews, gather evidence, write an investigation report and make disciplinary decisions. The book provides forms, checklists, sample policies, sample documentation and legal resources for all 50 states. All forms, as well as audio interviews and scenarios, are included on a CD-ROM.

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Book details

List price: $44.99
Edition: 2nd
Copyright year: 2010
Publisher: NOLO
Publication date: 7/12/2010
Binding: Paperback
Pages: 520
Size: 7.25" wide x 8.75" long x 1.25" tall
Weight: 2.2
Language: English

Investigation Basics
Workplace Investigations: An Overview
The Benefits of an Effective Investigation
Ten Steps to a Successful Investigation
Common Investigation Mistakes-and How to Avoid Them
Getting Started
Discovering Workplace Problems
Decide Whether to Investigate
Take Immediate Action, If Necessary
Choose the Investigator
Plan the Investigation
Gather Information
Get Started Right Away
Conducting Interviews
Gathering Other Evidence
Follow-Up Interviews
Make and Document Your Decision
Evaluate the Evidence
Decide Whether Misconduct Occurred
Take Action
Document Your Decision
Follow Up
Investigating Common Workplace Problems
Investigating Discrimination
What Is Discrimination?
Ten Steps to an Effective Discrimination Investigation
Investigating Harassment
What Is Harassment?
Ten Steps to a Successful Harassment Investigation
Investigating Workplace Theft
How Employees Steal
Ten Steps to a Successful Theft Investigation
Investigating Threats and Violence
Threats and Violence in the Workplace
Ten Steps to a Successful Investigation of Violence
Investigating Drug and Alcohol Use
Workplace Drug and Alcohol Use
Ten Steps to a Successful Investigation of Drug or Alcohol Use
Appendixes
Workplace Policies
Complaint Policy
Open-Door Policy
Antidiscrimination Policy
Antiharassment Policy
Antiviolence Policy
Drug and Alcohol Policy
Forms and Checklists
Complaint Reporting Form
Investigation Notice Form
Investigation Report Form
Adverse Action Notice Form
Checklist: Ten Steps to a Successful Investigation
Checklist: Avoiding Common Investigation Mistakes
Document Checklist
Credibility Checklist
Discipline Checklist
Investigation Report Checklist
Sample Investigation Documents
Complaint Reporting Form
Interviews
Written Warning
Resources
State Laws Prohibiting Discrimination in Employment
State Agencies That Enforce Laws Prohibiting Discrimination in Employment
State Drug and Alcohol Testing Laws
Resources on HR and Employment Available From-Nolo
Resources on HR and Employment Available From SHRM
How to Use the CD-ROM
Accessing Investigation Resources From the CD
Installing and Accessing investigation Resources on Your Computer
Files Included on This CD-ROM
Index
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