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| Investigation Basics | |
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| Workplace Investigations: An Overview | |
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| The Benefits of an Effective Investigation | |
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| Ten Steps to a Successful Investigation | |
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| Common Investigation Mistakes-and How to Avoid Them | |
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| Getting Started | |
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| Discovering Workplace Problems | |
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| Decide Whether to Investigate | |
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| Take Immediate Action, If Necessary | |
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| Choose the Investigator | |
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| Plan the Investigation | |
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| Gather Information | |
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| Get Started Right Away | |
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| Conducting Interviews | |
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| Gathering Other Evidence | |
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| Follow-Up Interviews | |
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| Make and Document Your Decision | |
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| Evaluate the Evidence | |
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| Decide Whether Misconduct Occurred | |
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| Take Action | |
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| Document Your Decision | |
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| Follow Up | |
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| Investigating Common Workplace Problems | |
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| Investigating Discrimination | |
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| What Is Discrimination? | |
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| Ten Steps to an Effective Discrimination Investigation | |
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| Investigating Harassment | |
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| What Is Harassment? | |
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| Ten Steps to a Successful Harassment Investigation | |
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| Investigating Workplace Theft | |
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| How Employees Steal | |
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| Ten Steps to a Successful Theft Investigation | |
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| Investigating Threats and Violence | |
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| Threats and Violence in the Workplace | |
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| Ten Steps to a Successful Investigation of Violence | |
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| Investigating Drug and Alcohol Use | |
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| Workplace Drug and Alcohol Use | |
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| Ten Steps to a Successful Investigation of Drug or Alcohol Use | |
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| Appendixes | |
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| Workplace Policies | |
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| Complaint Policy | |
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| Open-Door Policy | |
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| Antidiscrimination Policy | |
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| Antiharassment Policy | |
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| Antiviolence Policy | |
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| Drug and Alcohol Policy | |
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| Forms and Checklists | |
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| Complaint Reporting Form | |
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| Investigation Notice Form | |
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| Investigation Report Form | |
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| Adverse Action Notice Form | |
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| Checklist: Ten Steps to a Successful Investigation | |
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| Checklist: Avoiding Common Investigation Mistakes | |
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| Document Checklist | |
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| Credibility Checklist | |
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| Discipline Checklist | |
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| Investigation Report Checklist | |
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| Sample Investigation Documents | |
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| Complaint Reporting Form | |
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| Interviews | |
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| Written Warning | |
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| Resources | |
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| State Laws Prohibiting Discrimination in Employment | |
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| State Agencies That Enforce Laws Prohibiting Discrimination in Employment | |
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| State Drug and Alcohol Testing Laws | |
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| Resources on HR and Employment Available From-Nolo | |
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| Resources on HR and Employment Available From SHRM | |
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| How to Use the CD-ROM | |
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| Accessing Investigation Resources From the CD | |
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| Installing and Accessing investigation Resources on Your Computer | |
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| Files Included on This CD-ROM | |
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| Index | |