Organizational Culture in Action A Cultural Analysis Workbook

ISBN-10: 1412981085
ISBN-13: 9781412981088
Edition: 2nd 2011 (Workbook)
List price: $89.00 Buy it from $20.79
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Book details

List price: $89.00
Edition: 2nd
Copyright year: 2011
Publisher: SAGE Publications, Incorporated
Publication date: 9/13/2010
Binding: Paperback
Pages: 256
Size: 8.25" wide x 10.50" long x 0.50" tall
Weight: 1.584
Language: English

Dr. Angela Laird Brenton (Ph.D., University of Kansas M.A., University of Oklahoma, B.S.E. & B.A., Oklahoma Christian University) is Dean of the College of Professional Studies at the University of Arkansas at Little Rock.nbsp;She has taught graduate classes in Organizational Culture since 1982 at UALR, Pepperdine University, Abilene Christian University, and Southwest Missouri State University.nbsp;She has published a number of articles using qualitative research methods to study organizational communication--from critical linguistic analysis of organizational texts to analysis of organizational identification. Shenbsp;collaborated onnbsp;the workbook with Dr. Driskill using materials she has developed over the years of teaching and consulting in the areas of organizational culture.nbsp;nbsp;nbsp;nbsp; Angi, with her current administrative duties as dean of an eight-department college, teaches primarily in the area of conflict analysis and mediation and plans future writing projects in that field. She is particularly interested in conflict analysis in religious and non-profit organizations, as well as developing consensus in public policy disputes.nbsp;She has been appointed as a founding faculty member of the Clinton School of Public Service, associated with the Clinton Presidential Library in Little Rock, and is currently developing a course in Communication Process and Conflict Transformation for that innovative master's in public service.

Dr. Gerald W. Driskill (Ph.D., University of Kansas; M.A., & B.A., Abilene Christian University)is an Associate Professor of Speech Communication at the University of Arkansas at Little Rock. He has taught graduate classes in Organizational Culture and Intercultural Communication since 1993 at UALR. He has taught Managerial Communication in Bangkok, Thailand and has also published a number of organizational communication articles from observation and interview transcript analysis in a multinational firm to analysis of communication patterns in day care cultures.nbsp;He has served as a President of the local chapter of ASTD (American Society for Training and Development).nbsp;The workbook grew from his collaboration with Dr. Brenton as he received positive feedback from mid-level managers and others in the ASTD network that used the course material in their own organizations.nbsp;nbsp; Gerald continues to teach in the areas of organizational and intercultural communication. On campus he continues to take a lead role in internationalizing the curriculum.nbsp;His current participant observer research focuses on communication and unity among religious, non-profit, and government organizations engaged in community building. This research provides a window into issues relevant to leaders creating a culture of community mindedness within their organizations.

Preface
Acknowledgments
Cultural Analysis Planning
Introduction: Setting the Stage
Applying the Drama Metaphor
Determining Your Purposes for a Cultural Analysis
Identifying an Organization
Method Acting and Getting Real
The Significance of the Stage
Creativity and Constraint
The Value of a Cultural Analysis
The Value of Writing a Culture Article
Cultural Analysis Basics
Step One: Understanding the Concept of Culture: Constructing the Set
How Do You Define Culture?
Playing With Metaphors
Writing a Cultural Analysis Proposal
Step Two: Identifying Cultural Elements: Understanding Roles
Exploring Web Sites
Getting More From Our Stories
A Game of Metaphors
Cultural Data Collection and Interpretation
Method Acting: Textual Analysis
Selecting Texts for Analysis
Content Analysis
Critical Linguistic Analysis
Method Acting: Observation
A Potpourri of Things to Observe in Cultural Analysis
Alien Culture Observation
Note-Taking Guidelines
Method Acting: Interviews and Surveys
Sample Interview Questions for "Reading" a Culture
Alien Culture Interviews/Surveys
Step Four: Synthesizing and Interpreting Cultural Data: Getting Inside the Character
Finding a Theme
A Practice Stage
Reliability/Validity Check
Cultural Analysis Write-Up Guides
Cultural Analysis Application
Casting Against Type: Diversity
Are You a Privileged Member of Your Organizational Culture?
Diversity Survey
Improvisation: Managing Change
Forces Driving Change
Adapting Change Messages to the Culture
A Change Plan
A Change Case
An Honest Portrayal: Ethics
Ethical Heroes
Applying the Economizing Value Tension
Applying the Power Distancing Value Tension
Applying the Ecologizing Value Tension
Other Value Tensions
Ethics and Communication Leadership
Method Acting: Interviews and Surveys
Sample Interview Questions for "Reading" a Culture
Alien Culture Interviews/Surveys
Step Four: Synthesizing and Interpreting Cultural Data: Getting Inside the Character
Finding a Theme
A Practice Stage
Reliability/Validity Check
Cultural Analysis Write-Up Guides
Cultural Analysis Application
Casting Against Type: Diversity
Are You a Privileged Member of Your Organizational Culture?
Diversity Survey
Improvisation: Managing Change
Forces Driving Change
Adapting Change Messages to the Culture
A Change Plan
A Change Case
An Honest Portrayal: Ethics
Ethical Heroes
Applying the Economizing Value Tension
Applying the Power Distancing Value Tension
Applying the Ecologizing Value Tension
Other Value Tensions
Ethics and Communication Leadership
The Director's Chair: Symbolic Leadership
Assessing Yourself as a Leader
Case Study of Cultural Leadership
Reading Reviews: Organizational Effectiveness
How Do You Measure Effectiveness?
Finding the Drawbacks of the Best Fit
Gauging Effectiveness
Opening Night: Conclusion
Action Plan for Professional Communication Development
Organizational Development Action Plan
Appendix: Example Student Analysis
References
Index
About the Authors

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