Group Dynamics for Teams

ISBN-10: 1412977622
ISBN-13: 9781412977623
Edition: 3rd 2011
Authors: Daniel Levi
List price: $72.00
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Book details

List price: $72.00
Edition: 3rd
Copyright year: 2011
Publisher: SAGE Publications, Incorporated
Publication date: 4/28/2010
Binding: Paperback
Pages: 392
Size: 6.25" wide x 9.25" long x 0.75" tall
Weight: 1.408
Language: English

Daniel Levi is a Professor in the Psychology and Human Development Department at Cal Poly, San Luis Obispo. He has an M.A. and a Ph.D. in environmental psychology from the University of Arizona. He teaches classes in group dynamics and in social, environmental, and organizational psychology. In addition, he teaches classes in teamwork and the psychology of technological change in courses primarily for engineering students at Cal Poly. He has conducted research and worked as a consultant with factory and engineering teams for companies such as Nortel Networks, TRW, Hewlett-Packard, and Philips Electronics. In addition, he has researched international team project related to concurrent engineering.Dr. Levi's research and consulting with factory teams primarily has focused on the use of teams to support technological change and the adoption of just-in-time and quality programs. This work examined a variety of team issues including job redesign, training, compensation, supervision, and change management approaches. His work with professional teams primarily has been done with engineering design teams. These projects examined the use of concurrent engineering, self-management, and the globalization of teams. The topics of this work included the impact of information technology on teams, faciliation and training needs for professional teams, and the impacts of organizational culture and leadership.Early work on the present book was sponsored by an engineering education grant from NASA. This project focused on the development of teamwork skills in engineering students working on multidisciplinary projects.

Acknowledgments
Introduction
Characteristics of Teams
Understanding Teams
Learning Objectives
Defining Groups and Teams
Purposes and Types of Teams
Why Organizations Are Using Teams
History of Teams and Group Dynamics
Summary
Team Leader's Challenge 1
Activity: Groups Versus Teams
Defining Team Success
Learning Objectives
Nature of Team Success
Conditions for Team Success
Characteristics of Successful Teams
Using Teams in the Workplace
Summary
Team Leader's Challenge 2
Activity: Understanting Team Success
Processes of Teamwork
Team Beginnings
Learning Objectives
Stages of Teamwork
Group Socialization
Team Goals
Group Norms
Application: Jump-Starting Project Teams
Summary
Team Leader's Challenge 3
Survey: Attitudes Toward Teamwork
Activity: Observing Team Norms
Understanding the Basic Team Processes
Learning Objectives
Motivation
Group Cohesion
Team Roles
Task and Social Behaviors
Team Adaptation and Learning
Summary
Team Leader's Challenge 4
Activity: Observing Task and Social Behaviors
Cooperation and Competition
Learning Objectives
Teamwork as a Mixed-Motive Situation
Why Are People in Teams Competitive?
Problems With Competition
Benefits of and Problems With Cooperation
Application: Encouraging Cooperation
Summary
Team Leader's Challenge 5
Survey: Cooperative, Competitive, or Individualistic Orientation
Activity: Understanding Competitive Versus Cooperative Goals
Communication
Learning Objectives
Communication Process
Flow of a Team's Communications
Building Trust
Facilitating Team Meetings
Communication Skills for Team Meetings
Summary
Team Leader's Challenge 6
Activity: Observing Communication Patterns in a Team
Issues Teams Face
Managing Conflict
Learning Objectives
Conflict Is Normal
Sources of Conflict
Impact of Conflict
Conflict Resolution Approaches
Negotiation, Mediation, and Arbitration
Managing Team Conflicts
Summary
Team Leader's Challenge 7
Survey: Conflict Resolution Styles
Activity: Observing Conflict Resolution Styles
Power and Social Influence
Learning Objectives
Definitions of Power and Social Influence
Types of Power
Power Dynamics
Empowerment
Application: Acting Assertively
Summary
Team Leader's Challenge 8
Activity: Using Power Styles - Passive, Aggressive, and Assertive
Decision Making
Learning Objectives
Value of Group Decision Making
Approaches to Group Decision Making
Decision-Making Problems
Decision-Making Techniques
Application: Consensus Decision Making
Summary
Team Leader's Challenge 9
Activity: Consensus Decision Making
Leadership
Learning Objectives
Alternative Designs of Leadership for Teams
Approaches to Leadership
Situational Leadership Theory
Self-Managing Teams
Application: The Functional Approach to Leading Teams
Summary
Team Leader's Challenge 10
Survey: Leadership Styles
Activity: Observing the Leader's Behavior
Problem Solving
Learning Objectives
Approaches to Prolem Solving
Descriptive Approach: How Groups Solve Problems
Functional Approach: Advice on Improving Group Problem Solving
Prescriptive Approach: Rational Problem-Solving Model
Problem-Solving Teams
Application: Problem-Solving Techniques for Teams
Summary
Team Leader's Challenge 11
Activity: Using Problem-Solving Techniques
Creativity
Learning Objectives
Creativity and Its Characteristics
Individual Creativity
Group Creativity
Organizational Environment and Creativity
Application: Group Creativity Techniques
Summary
Team Leader's Challenge 12
Activity: Comparing Different Creativity Techniques
Diversity
Learning Objectives
The Nature of Diversity
Causes of Diversity Problems
Problem of Diversity
Effects of Diversity
Application: Managing Diversity
Summary
Team Leader's Challenge 13
Survey: Attitudes Toward Diversity
Activity: Understanding Gender and Status Differences in a Team
Organizational Context of Teams
Team and Organizational Culture
Learning Objectives
Team Culture
Defining Organizational Culture
Dimensions of Organizational Culture
Organizational Culture and Teamwork
Transnational Teams
Summary
Team Leader's Challenge 14
Survey: Individualism-Collectivism
Activity: Evaluating a Team's Culture
Virtual Teams
Learning Objectives
Use of Communication Technologies
Communication Impacts
Team Impacts
Selecting the Right Technology
Challenge of Virtual Teams
Summary
Team Leader's Challenge 15
Activity: Developing Netiquette for Virtual Teams
Evaluating and Rewarding Teams
Learning Objectives
Team Performance Evaluations
Reward Systems
Rewarding Individual Team Members
Team and Organizational Reward Programs
Relationship of Rewards to Types of Teams
Summary
Team Leader's Challenge 16
Survey: Individual Versus Team Rewards
Activity: Evaluating and Rewarding a Project Team
Team-Building and Team Training
Learning Objectives
What is Team-Building?
Does Your Team Need Team-Building?
Types of Team-Building Programs
Team Training
Types of Training
Summary
Team Leader's Challenge 17
Activity: Team Building
Activity: Appreciative Inquiry of Teamwork
Appendix: Guide to Student Team Projects
Starting the Team
Planning and Developing the Project
Monitoring the Project and Maintaining Teamwork
Performing Group Writing
Wrapping Up and Completing the Project
References
Index
About the Author

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