Communicating for Managerial Effectiveness Problems - Strategies - Solutions

ISBN-10: 1412970881
ISBN-13: 9781412970884
Edition: 4th 2010
List price: $83.00
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Book details

List price: $83.00
Edition: 4th
Copyright year: 2010
Publisher: SAGE Publications, Incorporated
Publication date: 5/20/2009
Binding: Paperback
Pages: 312
Size: 6.75" wide x 9.75" long x 0.50" tall
Weight: 1.452
Language: English

Phillip G. Clampitt (PhD, University of Kansas) is the Blair Endowed Chair of Communication at the University of Wisconsin-Green Bay. He was previously designated the Hendrickson Named Chair of Business. The Wall Street Journal and MIT Sloan Management Review has highlighted his work on "Decision Downloading," which details how companies can effectively communicate decisions to those not involved in the decision-making process. He is the author of a SAGE Publications best seller, Communicating for Managerial Effectiveness 4e (see www.imetacomm.com/cme4 ), co-author of the forthcoming Progress Makers: Beyond the Desire to Lead (SAGE, and co-author of Embracing Uncertainty: The Essence of Leadership. Along with being on the editorial board of numerous professional journals, his work has been published in a variety of journals including the MIT Sloan Management Review, Academy of Management Executive, Management Communication Quarterly, Journal of Business Communication, Communication World, Journal of Broadcasting, Journal of Communication Management, lvey Business Journal, and Journal of Change Management. In addition to many guest speaking opportunities in the U.S., he has also been invited to speak internationally at The University of Pisa, The University of Aberdeen, The University of Ulster, as well as to numerous multinational businesses and professional organizations. As a principal in his firm, Metacomm, he has consulted on communication issues with a variety of organizations, such as PepsiCo, Manpower, Schneider National, American Medical Security, Dean Foods, The Boldt Company, Stora Enso, The U.S. Army War College, Appleton Papers, Foremost Farms, Thilmany Paper, Dental City, and Nokia (see www.imetacomm.com ).

Foreward
Preface
Introduction
Understanding Communication Propositions Implications
Conclusion
Examining Communication Approaches The Arrow Approach The Circuit Approach Communication as Dance
Conclusion
Scrutinizing Ethical Issues Fundamental Assumptions Ethical Dilemmas A Strategic Approach to Corporate Ethics
Conclusion
Imparting the Organizational Culture What is Culture? Does Culture Matter? How Can We Discover the Culture? How Can We Evaluate the Culture? How Can Leaders Effectively Impart the Culture?
Conclusion
Selecting and Using Communication Technologies A Model for Selecting Appropriate Communication Technologies What to Do?
Conclusion
Managing Data, Information, Knowledge and Action The D-I-K-A Model Variations of the Model Managing the Data-Information Relationship Managing the Information-Knowledge Relationship Managing the Knowledge-Action Relationship
Conclusion
Providing Performance Feedback Performance Feedback Principles Implementing a Successful Feedback System Communicating Performance Feedback
Conclusion
Communicating Across Organizational Boundaries The Nature of Boundaries Potential Problems of Boundaries Contributing Factors What to Do?
Conclusion
Communicating About Change Approaches to Change Selecting the Degree of Communication Reactions to Change The Iceberg Model
Conclusion
Cultivating the Innovative Spirit Misconceptions What is Innovation? A Perspective on Success and Failure Stop and Go Signs
Conclusion: The Challenge of Innovation
Building a World Class Communication System Assess Strategize Implement Assess-Strategize-Implement in Action
Conclusion
Table of Contents provided by Publisher. All Rights Reserved.

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