Stories of Transformative Leadership in the Human Services Why the Glass Is Always Full

ISBN-10: 1412970172
ISBN-13: 9781412970174
Edition: 2010
List price: $59.00 Buy it from $56.00
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Description: The Glass is Always Full: Lessons for Managerial Excellence in the Human Services is a creative approach to helping students understand some of the most common dilemmas faced in nonprofit agencies and organizations. It is a unique book that conveys  More...

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Book details

List price: $59.00
Copyright year: 2010
Publisher: SAGE Publications, Incorporated
Publication date: 5/7/2009
Binding: Paperback
Pages: 296
Size: 5.50" wide x 8.50" long x 0.75" tall
Weight: 0.726
Language: English

The Glass is Always Full: Lessons for Managerial Excellence in the Human Services is a creative approach to helping students understand some of the most common dilemmas faced in nonprofit agencies and organizations. It is a unique book that conveys the challenges in human service agencies via two stories of nonprofit organizations. One is constantly dealing with one crisis after another and is usually in a reactive mode. The second story tells of an organization that is run as a learning organization and thus is more effective in running efficiently, as it is in a constant state of evaluating and learning from its mistakes. At the end of each chapter are reflective questions and finally after both stories are two theoretical models that help explain what is happening in these organizations. The authors own a consulting company and train thousands of individuals a year. They anticipate including this book in their training offerings as part of the registration. In addition to the training market, the book will also be of value in courses on Human Services Management and administration. The features and benefits of this book include the following: 1) Conveys important material in a new, creative format2) Helps deliver important concepts in small doses, followed by discussion questions3) Authors speak, train and teach regularly which will have a great impact on sales4) Lead author is also working on a T1 for Macro Practice

Foreword
Introduction
Acknowledgments
The Depletion of Value
A Boring Assignment
Half-Empty? Half-Full?
Jack-of-All-Trades
Running to Catch Up
The Extra Mile
Clipping Coupons
The Assembly Line
Splashed Water
Good Grooming
Salt and Pepper in the Pot
Good News, Bad News
Creating Abundance
Popsicle Sticks
Seeking Illumination
Casing a Lure
Mr. Trumbull's Motto
The Second Golden Rule
Clean As You Go
Carry Your Vision in Your Pocket
Politeness Doesn't Cost a Cent
Two Truths
Take the Cover off the Book
Build Your Community and They Will Come . . . Again
The Crossroads
Learning Guide: Reflective Questions for Discussion and Classroom Integration
A Leadership Model of Personal and Organizational Transformation
Starting Before the Beginning
If the Work Is Sacred, Then So Are You
The Commitment to Being
Meditation Exercises
The Transformative Model
The Commitment to Doing
Carry Your Vision as a Tool
Carry Your Vision as a Tool Exercises
Practicing Patience and Politeness
Practicing Patience and Politeness Exercises
Embracing Diversity
Embracing Diversity Exercises
Clean As You Go
Clean As You Go Exercises
Building Community
Building Community Exercises
References and Books of Note
Index
About the Authors

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