Human Resource Management in Public Service Paradoxes, Processes, and Problems

ISBN-10: 1412967430
ISBN-13: 9781412967433
Edition: 3rd 2010
List price: $61.00 Buy it from $3.00
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Book details

List price: $61.00
Edition: 3rd
Copyright year: 2010
Publisher: SAGE Publications, Incorporated
Publication date: 7/21/2009
Binding: Hardcover
Pages: 456
Size: 7.50" wide x 9.00" long x 1.25" tall
Weight: 2.354
Language: English

Evan M. Berman is Distinguished University Professor at National Chengchi University in Taipei (Taiwan). He is also the Editor-in-Chief of ASPA Book Series in Public Administration & Public Policy (Taylor & Francis), Senior Editor of Public Performance & Management Review and a Distinguished Fulbright Scholar. His areas of expertise are human resource management, public performance, and local government, and international interests have now taken him to Asia. He has over 100 publications and 10 books, including Public Administration in East Asia: Mainland China, Japan, South Korea, Taiwan (CRC Press, 2010), People Skills At Work (CRC Press, 2011, with Dira Berman), Encyclopedia of Public Administration and Public Policy, Third Edition (Taylor & Francis, 2007), and Essential Statistics for Public Managers and Policy Analysts, Second Edition (CQ Press, 2006). He is past Chair of the American Society for Public Administration's Section of Personnel and Labor Relations, and also a former policy analyst with the National Science Foundation. He was previously the Huey McElveen Distinguished Professor at Louisiana State University, and has assisted local jurisdictions on matters of team building, strategic planning, and citizen participation.

James S. Bowman is professor of public administration at Florida State University. His primary area is human resource management, complemented by work in ethics and quality management. He is author of over 100 journal articles and book chapters as well as editor of six anthologies. He is coauthor of The Professional Edge (M. E. Sharpe, 2009). He is Editor in Chief of Public Integrity , a journal of the American Society for Public Administration and serves on the editorial boards of three other professional journals. A Kellogg Foundation Fellow and a past Fellow of the National Association of Schools of Public Affairs and Administration, he has a background in business as well as experience in both the military and civil service.

Jonathan P. West is professor and chair of political science and director of the graduate public administration program at the University of Miami.nbsp; His research interests include ethics, public administration, and human resource management.nbsp; He has published over 100 peer-reviewed articles and book chapters as well as nine books.nbsp; In addition to the two books mentioned above co-authored with Bowman and others, he has co-edited American Public Service: Radical Reform and the Merit System (Taylor & Francis, 2007), The Ethics Edge (ICMA, 2 nd ed., 2006) and co-authored American Politics and the Environment (Longma n, 2002).nbsp; For 15 years he has been managing editor of Public Integrity journal.nbsp;nbsp;nbsp; He served as a Captain in the U.S. Army as a management analyst in the Office of the Surgeon General.

Montgomery Van Wart is professor and Chair of the Public Administration Department at California State University San Bernardino. His publications include seven books and a substantial number of articles in the leading journal in his field. Dynamics of Leadership in Public Service: Theory and Practice (ME Sharpe, 2005) was designated the award �Outstanding Academic Title� by Choice. His research areas are administrative leadership, human resource management, training and development, administrative values and ethics, organization behavior, and general management. He also serves on numerous editorial boards and as the Associate Editor for Public Productivity & Management Review. As an instructor, he has spent as much time teaching and facilitating programs for executives and managers in public agencies as he has teaching graduate students. His training programs have been for individuals in all levels of government in the United States and executives and elected officials from foreign countries.

Preface
Introduction
Context and Challenges
The Public Service Heritage: Context, Continuity, and Change
A Day in the Life of Maria Hernandez
A Dynamic Environment and Key Principles
Human Resource Management Principles
Historical and Institutional Context
Reforming Government in the Clinton and Bush Years: Implications for the New Administration
Values, Ethics, and Management
Summary and Conclusion
Key Terms
Exercises
Notes
References
Legal Rights and Responsibilities: Laws Governing the Workplace
The Foundations of Employment Law
The Employment Relationship
Balancing Employer, Employee, and Societal Interests
Privacy Issues
Discrimination
Summary and Conclusion
Key Terms
Exercises
Notes
References
Processes and Skills: From Start To Finish
Recruitment: From Passive Posting to Head-Hunting
Factors in Recruitment: Employer and Applicant Perspectives
Recruitment Steps
Planning and Approval
Position Announcements
Recruitment Strategies
Enhancing Recruitment Prospects: The Seeker's Perspective
Summary and Conclusion
Key Terms
Exercises
Notes
References
Selection: From Civil Service Commissions to Decentralized Decision Making
The Bases and Origin of Selection
Selection: Four Screening Phases
Initial Reviewing and Testing
Interviewing and Reference Checks: Reducing the Pool
Choosing and Negotiation
Postoffer and Hiring Issues
Summary and Conclusion
Key Terms
Exercises
Appendix: The Professional Commitment Statement for Job Seekers
Notes
References
Position Management: Judicious Plan or Jigsaw Puzzle?
Three Types of Personnel Strategies
The Origins of Position Classification and Management
Job Design and Job Analysis
Job and Position Descriptions
From Jobs to Job Systems
Summary and Conclusion
Key Terms
Exercises
Appendix: Comparison of a Job and Position Description
Notes
References
Motivation: Possible, Probable, or Impossible?
Theories of Motivation
Human Resource Management and the Climate for Motivation
Two Individualized Approaches: Psychological Contracts and Feedback
Summary and Conclusion
Key Terms
Exercises
Notes
References
Compensation: Vital, Visible, and Vicious
Equity Theory
Determination
Philosophy
Labor Market Forces: External Competition
Job Content: Internal Consistency
Personal Allocation: Individual Contribution
Implications
Summary and Conclusion
Key Terms
Exercises
Appendix: Compensation for Graduate Degrees in Public Affairs and Administration
Notes
References
Employee-Friendly Policies: Fashionable, Flexible, and Fickle
Workforce and Workplace Trends
Family/Work Programs
Health, Safety, and Wellness Programs
Flexible Work Arrangements
Implementation, Assessment, and Evaluation
Avoiding and Coping With Hostility at Work
Best Places to Work
Summary and Conclusion
Key Terms
Exercises
Questioning for Employees and Employers Regarding Telecommuting Arrangements
Some Questions to Answer When Considering Implementation of Employee-Friendly Policies
Family-Friendly Policies
Notes
References
Training and Development: Creating Learning Organizations
The Strategic Role of Training and Development
General Principles of Learning
Training Strategies
Application: Ethics Training
Needs Assessment and Evaluation for Training
Summary and Conclusion
Key Terms
Exercises
References
Appraisal: A Process in Search of a Technique
Evolution
Common Types of Appraisal
Raters
Rating Errors
Improving the Process
Disciplinary Systems
Summary and Conclusion
Key Terms
Exercises
Notes
References
Unions and the Government: Protectors, Partners, and Punishers
Differing Views of Unions
Paradoxes and Contradictions
Representation and Collective Bargaining
Hostility Versus Harmony
Summary and Conclusion
Key Terms
Exercises
Tips for Managers When Dealing With Unions
Tips for Unions When Dealing With Managers
Mock Disciplinary Appeal Board Hearings
Bargaining Checklist and Oberservation Sheet
Notes
References
Conclusion: The Future as Opportunity, Not Destiny
New Technologies and Human Competencies
Taking Individual Responsibility for Paradoxes
Envoi: "Dream While Awake"
References
Glossary
Name Index
Subject Index
About the Authors

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