Information Systems Project Management

ISBN-10: 1412957028
ISBN-13: 9781412957021
Edition: 2009
List price: $113.00
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Description: Until now, books available for information systems project management focused either on information techonology or production and operations. Information Systems Project Management reflects new thinking about the need for balance between technology  More...

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Book details

List price: $113.00
Copyright year: 2009
Publisher: SAGE Publications, Incorporated
Publication date: 8/22/2008
Binding: Paperback
Pages: 496
Size: 7.00" wide x 9.25" long x 0.75" tall
Weight: 2.068
Language: English

Until now, books available for information systems project management focused either on information techonology or production and operations. Information Systems Project Management reflects new thinking about the need for balance between technology topics and production-operations issues needed to manage successful IS projects.

David Avison is Professor of Information Systems at ESSEC Business School, Paris, France after being Professor at the School of Management at Southampton University for nine years. He is also visiting professor at University Technology, Sydney, Australia and Brunel University in England. So far, he has published over twenty books as well as a large number of papers in learned journals, edited texts and conference papers. He is Chair of the International Federation of Information Processing (IFIP) 8.2 group on the impact of IS/IT on organisations and society and was past President of the UK Academy for Information Systems and also UK Professors and Heads of IS. He will be joint programme chair of the International Conference in Information Systems in Las Vegas in 2005 and has been chair of several other international conferences. He also acts as consultant and has most recently worked with a leading manufacturer developing their IT/IS strategy. He researches on information systems in their natural setting, in particular using action research.

Introducing Information Systems Project Management
What is an information system?
What is project management?
Why 'information systems' project management?
Project management in modern organizations
Principles, techniques and tools
Information systems project life cycle
Stakeholders
Project management and ethics
Text content and objectives
Interview with a project manager
Chapter summary
Appendix to Chapter 1: Codes of Behavior
Aligning the Information Systems Project with Organizational Goals
Project management portfolio
Setting priorities for project management
What is a strategic plan?
A strategic plan and information systems project management
Organizational mission, goals and objectives
Planning
Achieving alignment
Project proposal and management support
Public relations
Change management
Interview with a project manager
Chapter summary
Appendix to Chapter 2: IT Failure in Australia
Using an Information Systems Development Methodology
What is an information systems development methodology?
Structured systems analysis and design method (SSADM)
Dynamic systems development method (DSDM)
Software development
Issues
Interview with a project manager
Chapter summary
Appendix to Chapter 3: Do IS and IT matter? Whose side are you on?
Defining Project Scope
Requirements definition
Project scope
Work breakdown structure
Work breakdown structure as a management tool
Work breakdown structure approach
Assigning responsibility
Structured walkthroughs
Programs and projects
Interview with a project manager
Chapter summary
Appendix to Chapter 4: Hendrich Electronics Incorporated
Estimating Project Costs and Benefits
Estimating costs and benefits
Project value
Resource estimates
Estimating software development costs
Multiple estimates
Phase estimating
Practical considerations
Group decision support systems
Interview with a project manager
Chapter summary
Appendix to Chapter 5: Customer Relationship Management at MedicalCo
Managing Information Systems Project Time and Resources
Time as a resource
Monitoring time
Project activity network
Critical path analysis
Estimating activity duration
Resource implications
Avoiding project delay
Interview with a project manager
Chapter summary
Appendix to Chapter 6: An Introduction to Microsoft Project
Leading Information Systems Projects
Trust
Communication skills
Planning
Stress management
Conflict management
Essential skills and qualities of effective project managers
Being a good team member
Careers in project management
Interview with a project manager
Chapter summary
Appendix to Chapter 7: NGC Natural Gas Company
Developing the Project Plan
Purpose of a project plan
Project planning process
Planning and project success
Practical considerations
Projects in controlled environments (PRINCE)
Interview with a project manager
Chapter summary
Appendix to Chapter 8: London Ambulance - From Failure to Success
Forming the Project Team
Team as a core of activity
Team work attitudes
Team and project success
Team development
Team and project execution
Interview with a project manager
Chapter summary
Appendix to Chapter 9: The Sarbanes-Oxley Act
Assessing Project Risk
Sources of information systems project risk
Identifying information systems project risks
Evaluating information systems project risks
Responding to project risks
Implementing responses to risks
Focusing on the benefits
Interview with a project manager
Chapter summary
Appendix to Chapter 10: How to Transform a Failing Project
Outsourcing and Offshoring Information Systems Projects
Outsourcing IS activities
Offshoring IS activities
Risks in offshore outsourcing activities
Opportunities and challenges
The management of offshore information systems projects
Interview with a project manager
Chapter summary
Appendix to Chapter 11: Beltech Incorporated
Ensuring Project Quality
Quality matters
Quality management
International quality standards
Capability maturity model (CMM)
Quality planning
Quality control techniques
Statistical quality control
Interview with a project manager
Chapter summary
Appendix to Chapter 12: IT project management at A-Bank (Part 1) - Implementation
Measuring Project Success
Project failure
Evaluating information systems: A broader view
Causes of failure
Project success
User satisfaction
Perceived usefulness
Interview with a project manager
Chapter summary
Appendix to Chapter 13: IT project management at A-Bank (Part 2) - Evaluation
Closing the Project
Administrative closure
Performance appraisal
Information systems project audit
Interview with a project manager
Chapter summary
Appendix to Chapter 14: Reflections on IT project management

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