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Communicating Globally Intercultural Communication and International Business

ISBN-10: 1412913179
ISBN-13: 9781412913171
Edition: 2007
List price: $81.00 Buy it from $14.77 Rent it from $15.98
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Description: Communicating Globally: Intercultural Communication and International Business uniquely integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. Authors Wallace V.  More...

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Book details

List price: $81.00
Copyright year: 2007
Publisher: SAGE Publications, Incorporated
Publication date: 2/13/2007
Binding: Paperback
Pages: 336
Size: 5.75" wide x 8.75" long x 0.75" tall
Weight: 1.210
Language: English

Communicating Globally: Intercultural Communication and International Business uniquely integrates the theory and skills of intercultural communication with the practices of multinational organizations and international business. Authors Wallace V. Schmidt, Roger N. Conaway, Susan Easton, and William J. Wardrope provide students with a cultural general awareness of diverse world views, valuable insights on understanding and overcoming cultural differences, and a clear path to international business success. Key Features: Offers an interdisciplinary view: Draws upon a variety of sources including important intercultural and organizational theories in the intercultural communication and international business disciplines. Provides an innovative perspective: Cutting-edge viewpoints are given on cosmopolitan communication, global leadership, cultural synergy, and the dynamic processes affecting international business. Presents an integrated, action-oriented framework: An integrated framework for understanding intercultural communication and international business focuses on essential principles and practices while emphasizing what readers can or should do. Introduces different ways of conducting business around the world: Insights into "doing" business abroad are provided by examining significant geographic regions and emphasizing cultural themes and patterns, business conduct and characteristics, and emerging trends. Includes a regional resource guide: Readers are encouraged to continue their own cross-cultural or international business research, personally transforming their understanding into individually instructive significance. Intended Audience: This is an excellent text for advanced undergraduate and graduate courses such as Intercultural Communication, Business Communication, International Business, and Organizational Communication in the departments of Communication and Business & Management.

Wallace V. Schmidt (Ph.D., New York University; M.A., University of Nebraska; B.A., Midland Lutheran College) routinely teachesa courses in organizational communication, intercultural communication, and communication theory, retinue of elective courses at both the undergraduate and graduate levels (e.g., interviewing; persuasion; training & development. He is the 1992 recipient of the Walter E. Barden Distinguished Teaching Award, past president of the Florida Communication Association, and co-author of two successful textbooks: Results-Oriented Interviewing: Principles, Practices, and Procedures (Allyn & Bacon/Pearson Education) and Business and Professional Communication: Managing Information in an Information Age (South-Western/Thomson Learning).

Roger N. Conaway (Ph.D., Bowling Green State University; M.A., Stephen F. Austin State University) teaches organizational communication, advanced interpersonal communication, listening, and freedom of speech. His research interests include business communication, intercultural and organizational communication, and interviewing. He is the co-author of Results-Oriented Interviewing: Principles, Practices, Procedures (Allyn & Bacon/Pearson Education) and is Past President of the Association of Business Communication--Southwest Region..

Preface
Key Concepts
The Concept of International Business and a Global Marketplace
Why Study Global Communication and International Business
International Business, Globalism, and the Nature of Global Communication
Political Issues and Globalization
Economic Issues and Globalization
Technological Issues and Globalization
Training Challenges of a Complex Intercultural World for International Business
Summary
The Concept of Intercultural Communication and the Cosmpolitan Leader
Defining Culture and Cultural Patterns
The Interface of International Business, Culture, and Communication
Cosmopolitan Leadership and an Emerging World Culture
Summary
The Concept of Cultural Synergy and the Global Organization
The Emerging Global Landscape
The Reconfigurable Organization and Globalism
Corporate Cultural Models and Critical Cultural Factors
Globalism and Cultural Synergy
The Virtual Organization, Cultural Synergy, and the Global Marketplace
Summary
Developing New Skills And Intercultural Competencies
Cultural Contact and Interfacing With Others
Relational Dialectics and Cultural Contact
Adaptation and Building Intercultural Relationships
Intercultural Effectiveness and Cross-Cultural Competencies
An Expatriate's Journal: A Three-Year Sojourn In Singapore
Summary
The Nature of Language and Nonverbal Communication
Characteristics of Language
Nonverbal Communication
Summary
Intercultural Communication and Conflict Management
Defining Intercultural Conflict
Phases of Intercultural Conflict
Characteristics of Intercultural Conflict
Steps in Constructive Intercultural Conflict Management
Conflict Negotiation, Mediation, and Arbitration
Summary
Intercultural Communication And The New World Of Business
Cosmpolitan Leadership, Teams, and the Global Workforce
Cosmopolitan Leadership and Leadership Competencies
Cosmopolitan Leadership and Global Teams
Decision-Making, Problem-Solving, and the Global Teams
The Global Workforce and Technology
Summary
Disturbing the Equilibrium and Creating Planned Change
Chaos, Change, and Innovation
Strategies for Innovation and Change: Theoretical Frameworks
Communicating About Changes
Cross-Cultural Considerations for Implementing Change
Taking the Long View: Seeing the Future
Summary
Entering The Global Marketplace And World Bazaar
Doing Business in North America
Geography and Demographics
Case Study: The Growing Latin American Population
Cultural Themes and Patterns
Social, Economic, and Political Factors
Case Study: The Cost of Terrorism
Business Conduct and Characteristics
Emerging Trends
Summary
Resource Guide
Doing Business in Latin America and the Caribbean
Geography and Demographics
Cultural Themes and Patterns
Social, Economic, and Political Factors
Trade and Economic Integration
Case Study: The Mexican Peso Crisis
Business Conduct and Characteristics
Emerging Trends
Summary
Resource Guide
Doing Business in East Asia and the Pacific Rim
Geography and Demographics
Cultural Themes and Patterns
Case Study: How Cultural Factors Contributed to the 1997 Asian Economic Crisis
Social, Economic, and Political Factors
Business Conduct and Characteristics
Case Study: The Sino-Japanese Struggle?--Who Will Trump Asia?
Summary
Resource Guide
Doing Business in Europe
Geography and Demographics
Social, Economic, and Political Factors
Trade and Economic Integration
The European Union and the Euro
Case Study: The Russian Federation
Business Conduct and Characteristics
Emerging Trends
Summary
Resource Guide
Doing Business in Africa and the Middle East
Geography and Demographics
Cultural Themes and Patterns
Culture, Language, and Religion
Social, Economic, and Political Factors
Business Conduct and Characteristics
Emerging Trends
Summary
Resource Guide
Epilogue: Breaking Free and the Road Ahead
References

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