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| Acknowledgments | |
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| Introduction | |
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| Making the Case for Transformation | |
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| Characteristics of Ethically Decoupled and Ethically Transformed Organizations | |
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| From Cowgirl to Supreme Court Justice | |
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| Defining Ethics in the Workplace | |
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| Case Study: Blurring the Line Between Profits and Nonprofits | |
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| Looking Ahead | |
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| Endnotes | |
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| Laying an Ethical Foundation | |
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| Ethical Perspectives | |
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| Chapter Preview | |
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| Utilitarianism: Do the Greatest Good for the Greatest Number | |
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| Case Study: Bigger, Stronger, Faster: Sacrificing the Future for High Performance | |
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| Kant?s Categorical Imperative: Do What?s Right No Matter What the Consequences Are | |
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| Rawls? Justice as Fairness: Balancing Freedom and Equality | |
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| Communitarianism: Promoting Shared Moral Values | |
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| Altruism: Concern for Others | |
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| The Rabbi Goes to Heaven | |
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| Self-Assessment: Organizational Citizenship Behavior Scale | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Truro?s DNA Dragnet | |
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| Endnotes | |
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| Transforming Individual Ethics in the Organization | |
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| Personal Ethical Development | |
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| Chapter Preview | |
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| Components of Personal Ethical Development | |
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| Holland?s Personality and Career Types | |
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| Case Study: Pam?s Choice | |
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| Self-Assessment: Schwartz?s Value System | |
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| Workplace Spirituality: Definitional Threads | |
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| Transformation in Action: Advanced Change Theory | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Heroism in the Twin Towers | |
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| Endnotes | |
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| Ethical Decision Making and Action | |
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| Chapter Preview | |
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| Components of Ethical Behavior | |
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| Stages of Moral Development | |
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| Self-Assessment: Ego-Busting Questions | |
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| Decision-Making Formats | |
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| Case Study: A Violation of Etiquette or Ethics? | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Scenarios for Analysis | |
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| Endnotes | |
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| Transforming Interpersonal Ethics in the Organization | |
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| Ethical Interpersonal Communication | |
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| Chapter Preview | |
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| Dialogue: An Ethical Framework for Interpersonal Communication | |
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| Ethical Communication Competencies | |
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| Mindlessness Meets Mindfulness: Napoleon Versus the Russian Bear | |
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| Listening Skills | |
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| Self-Assessment: Emotional Analysis Questions | |
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| Case Study: Taking Credit When Credit?s Not Due | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Opening Conversational Doors With a Chair | |
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| Endnotes | |
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| Exercising Ethical Influence | |
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| Chapter Preview | |
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| Questions of Power | |
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| Self-Assessment: Personal Power Profile | |
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| Ethical Issues in Influence | |
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| Impression Management Tactics | |
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| Case Study: To Pad or Not to Pad | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: An Intimidator at the U.N. | |
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| Endnotes | |
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| Transforming Group and Leadership Ethics | |
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| Improving Group Ethical Performance | |
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| Chapter Preview | |
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| Case Study: A Miracle of Cooperation | |
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| Acting as a Morally Responsible Team Member | |
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| Self-Assessment: Social Loafing Scale | |
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| Responding to Ethical Danger Signs | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Moral Exclusion at Abu Ghraib | |
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| Endnotes | |
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| Leadership and Followership Ethics | |
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| Chapter Preview | |
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| The Ethical Challenges of Leadership and Followership | |
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| Case Study: Clueless in the Boardroom | |
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| Meeting the Moral Demands of Leadership: Normative Leadership Theories | |
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| Meeting the Moral Demands of Followership: Principles and Strategies | |
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| Self-Assessment: Followership Styles | |
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| The Whistle-Blower Checklist | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Courage Under Fire: Hugh Thompson at My Lai | |
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| Endnotes | |
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| Transforming the Ethics of Organizational Systems | |
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| Combating Destructive Behavior | |
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| Chapter Preview | |
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| Confronting Problematic Behaviors | |
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| Case Study: This Train Isn?t Leaving the Station | |
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| Reducing Antisocial Behavior | |
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| Self-Assessment: Workplace Incivility Scale | |
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| Forms of Aggressive Behavior | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Antisocial Behavior Scenarios | |
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| Endnotes | |
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| Building an Ethical Workplace | |
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| Chapter Preview | |
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| Components of Ethical Culture | |
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| Sample Mission Statements | |
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| Case Study: Sending Mixed Signals at Boeing | |
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| Cultural Change Efforts | |
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| Self-Assessment: Ethics Audit Questions | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Cleaning Up the Mess at Waste Management | |
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| Endnotes | |
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| Promoting Organizational Citizenship in a Global Society | |
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| Chapter Preview | |
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| The Organization as Citizen | |
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| Organizational Stakeholders | |
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| The Four Stages of Issue Maturity | |
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| Case Study: Social Responsibility at Starbucks | |
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| Self-Assessment: Sustainability Portfolio | |
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| Ethical Global Citizenship | |
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| United Nations Secretary General: The Global Compact | |
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| Implications | |
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| Application Projects | |
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| Chapter End Case: Nike Becomes a Global Citizen | |
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| Endnotes | |
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| References | |
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| Index | |
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| About the Author | |