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| List of Plates | |
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| Preface to the First Edition | |
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| Preface to the Second Edition | |
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| Preface to the Third Edition | |
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| Introduction | |
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| Being Prejudiced in Favour of Literacy | |
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| Medieval, Renaissance, and Reformation Literacy | |
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| England's Place in Medieval Literacy | |
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| TheMaking of Records | |
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| Memories and Myths of the Norman Conquest | |
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| The Formation of a Norman Official Memory | |
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| The Anglo-Saxon Heritage of Literacy | |
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| Latin and the Language of Domesday Book | |
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| William the Conqueror's Symbolic Knife | |
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| The EarlWarenne's Rusty Sword | |
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| The Proliferation of Documents | |
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| Documents at Village Level | |
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| The Chronology of Charter Making | |
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| The Output of Royal Documents | |
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| Documents and Bureaucracy | |
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| TheWork of HubertWalter | |
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| Royal Influence on Other Records | |
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| Appendix | |
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| Types of Record | |
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| The Variety ofWritings | |
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| Statements Issued by Individuals | |
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| Memoranda Kept by Institutions | |
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| Learned and LiteraryWorks | |
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| Liturgical Books | |
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| The Technology ofWriting | |
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| The Scribe and His Materials | |
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| Wax, Parchment, andWood | |
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| CommittingWords toWriting | |
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| Layout and Format | |
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| Rolls or Books? | |
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| The Preservation and Use of Documents | |
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| Monastic Documents for Posterity | |
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| Secular Documents for Daily Use | |
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| Archives and Libraries | |
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| The Royal Archives | |
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| Ways of Remembering | |
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| Ways of Indexing | |
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| The LiterateMentality | |
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| What Reading Meant | |
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| Languages of Record | |
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| Walter of Bibbesworth's Treatise | |
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| The Variety of Languages | |
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| Spoken andWritten Language | |
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| Chronological Development | |
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| TheWriting Down of French | |
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| Royal Documents in Latin, French, and English | |
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| Literate and Illiterate | |
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| Meanings of 'Clericus' and 'Litteratus' | |
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| The Question of the Literacy of the Laity | |
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| Knowledge of Latin Among Non-Churchmen | |
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| The Acquisition of Clerical Education | |
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| Educated Knights | |
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| Hearing and Seeing | |
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| Symbolic Objects and Documents | |
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| The Spoken Versus theWrittenWord | |
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| Listening to theWord | |
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| The SpokenWord in Legal Procedure | |
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| Writings asWorks of Art | |
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| Word and Image | |
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| TrustingWriting | |
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| Memory andWriting | |
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| Dating Documents | |
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| Signing Documents | |
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| The Symbolism of Seals and Crosses | |
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| Forging Documents | |
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| Pragmatic Literacy | |
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| Postscript by the Author | |
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| List of Abbreviations | |
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| Select Further Reading | |
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| Plates | |
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| Index | |