Veterinary Office Practices

ISBN-10: 1401815693
ISBN-13: 9781401815691
Edition: 2004
Authors: Robert Kehn
List price: $108.95
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Description: Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the  More...

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Book details

List price: $108.95
Copyright year: 2004
Publisher: Delmar Cengage Learning
Publication date: 6/16/2003
Binding: Paperback
Pages: 224
Size: 8.25" wide x 10.75" long x 0.50" tall
Weight: 1.144
Language: English

Veterinary Office Practice fills a void in this area of educational materials since the book has equal emphasis on teaching the traditional responsibilities of the veterinary assistant and the administrative and client responsibilities. As the reader will learn, an effective veterinary assistant is one who works successfully with the veterinarian, who has the necessary interpersonal skills to work well with clients and other staff and who has the business knowledge to fulfill office responsibilities. The reader is introduced to all such areas then given the opportunity to test their knowledge through classroom and individual exercises, as well as through the use of test bank questions and answers.

The Veterinary Office
Care and Maintenance of the Veterinary Practice Facility
Administrative Duties
Computers
Interpersonal Communication
Stress
Interacting with Clients
Ethics
Fee Collection Procedures, Billing, and Payroll

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