The Skilled Helper: A Problem-management and Opportunity-development Approach to Helping

ISBN-10: 1285065719

ISBN-13: 9781285065717

Edition: 2013

Authors: Gerard Egan
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Description: Over the past 30 years, Egan's THE SKILLED HELPER has taught thousands of students like you a proven, step-by-step counseling process that leads to increased confidence and competence. Internationally recognized for its successful problem-management and opportunity development approach to effective helping, the text emphasizes the collaborative nature of the therapist-client relationship and uses a practical, three-stage model that drives client problem-managing and opportunity-developing action. As you read, you'll also gain a feeling for the complexity inherent in any helping relationship. In this tenth edition, Egan now makes use of his version of the "common factors" approach, which gives new meaning and vitality to the book's themes, as well as to the use of the problem-management model to organize and give coherence to those themes.

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Book details

List price: $116.95
Copyright year: 2013
Publisher: Cengage Learning
Binding: Cloth Text 
Pages: 512
Size: 6.50" wide x 9.25" long x 0.75" tall
Weight: 1.936
Language: English

Preface to the Tenth Edition
A Guide To the Tenth Edition
Laying the Groundwork
The Ingredients of Successful Helping
Formal and Informal Helpers: A Very Brief History
What Helping Is About
The Ingredients of Successful Helping
Embracing and Befriending the Uncertainties Inherent in Helping
Moving from Smart to Wise: Managing the Shadow Side of Helping
The Helping; Relationship and the Values That Drive It
The Helping Relationship
The Values That Drive the Helping Relationship
Respect as the Foundation Value
Empathy as the Primary Orientation Value
Proactive Appreciation of Diversity
Self-Responsibility as an Empowerment-Focused Value
A Bias for Action as an Outcome-Focused Value
Shadow-Side Realities in the Helping Relationship
The Therapeutic Dialogues Communication and Relationship-Building Skills
Empathic Presence: Tuning In and Listening
The Importance of Communication Skills in Helping
Dialogue-Focused Interactions with Clients
Visibly Tuning In: The Importance of Empathic Presence
Active Listening: The Foundation of Understanding
Listening to the Key Ingredients of Successful Therapy
The Shadow Side of Listening: Forms of Distorted Listening
Empathic Responding: Working at Mutual Understanding
Introduction to Responding Skills and the Importance of Empathic Relationships
The Three Dimensions of Responding Skills: Perceptiveness, Know-How, and Assertiveness
Responding with Empathy
Becoming Competent and Confident in Responding with Empathy: Principles and Guidelines
Tactics for Responding with Empathy
A Case: Mara, the Client and Carlos, the Helper
The Shadow Side of Responding
The Art of Probing and Summarizing
Nudging
The Art of Probing
The Art of Summarizing: Providing Focus and Direction
Mara and Carlos Revisited
The Shadow Side of Communication Skills: Essential, But Not Everything
Developing Proficiency in Communication Skills
Facilitating Client Self-Challenge: From New Perspectives to New Behavior
Self-Challenge: The Basic Concept
Inviting Clients to Challenge the Blind Spots at the Root of Dysfunctional Thinking, Emotional Expression, and Behavior
Specific Skills for Helping Clients Challenge Their Blind Spots and Move to New Perspectives
Helper Self-Challenge
Guidelines for Effective Invitations to Self-Challenge
The Challenges Related to Helping Clients Manage Reluctance and Resistance
Guidelines for Helping Clients Move Beyond Reluctance and Resistance
The Role of Negotiation in Challenge
The Shadow Side of Helpers
The Skilled Helper Problem-Management and Opportunity-Development Approach to Helping
The Ingredients of Successful Therapy: A Review
An Introduction to the Problem-Management Process
An Overview of the Stages of Problem Management
Flexibility in the Use of the Problem-Management Process
Stages of Change and Client Readiness for Change
Integrative Eclecticism: The Ongoing Search for Best Practice
"How Are We Doing?"-Ongoing Evaluation of the Helping Process
Understanding and Dealing with the Shadow Side of Helping Models
Stage I-A: Help Clients Tell Their Stories
A Brief Introduction to Stage I
Task I-A: Help Clients Tell Their Stories
Guidelines for Helping Clients Tell Their Stories
Help Clients Move into Action Right from the Beginning
Stage I: Task I-B: The Real Story Task I-C: The Right Story
Task I-B: The Real Story
Mara and Carlos in I-B
Help Clients Challenge Themselves to Participate as Fully as Possible in the Helping Process
Immediacy: Dealing with Issues in the Helping Relationship Itself
The Wider Use of I-B: Rising to the Challenge
Task I-C: The Right Story
Help Clients Work on Issues That Will Add Value to Their Lives
Principles for Helping Clients Work on Issues That Make a Difference
The Wider Use of I-C: Making the Right Choices
Stage II: Designing Problem-Managing Goals Task II-A: Possibilities for a Better Future
An Introduction to Stage II
The Role of Hope in Therapy
Task II-A: Help Clients Discover Possibilities for a Better Future
Skills for Identifying Possibilities for a Better Future
Cases Featuring Possibilities for a Better Future
Stage II: Task II-B: Goals, Outcomes, Impact Task II-C: Commitment
The Power of Goal Setting
Task II-B: Goals, Outcomes, Impact: Help Clients Move from Possibilities to Choices
Flexible Guidelines in Helping Clients Set Goal for Themselves
What Kind of Change Do Clients Need and How Much?
Emerging Goals
Task II-C: Help Clients Commit Themselves-"What Am I Willing to Pay for What I Want?"
Help Clients Commit Themselves to a Better Future
Great Expectations: Encourage Client Self-Efficacy-"I Can, I Will"
Stage II and Action
The Shadow Side of Goal Setting
Stage III: Planning the Way Forward
The Three Tasks of Stage III
Mara and Carlos Revisited: Mara's Goals
Task III-A: Help Clients Develop Strategies for Accomplishing Their Goals
Principles for Helping Clients Discover Viable Strategies for Accomplishing Goals
Task III-B: Help Clients Choose Best-Fit Strategies
Bud's Amazing Odyssey
Criteria for Choosing Goal-Accomplishing Strategies
A Balance-Sheet Method for Choosing Strategies
Help Clients Link Best-Fit Strategies to Action
The Shadow Side of Selecting Strategies
Task III-C: Help Clients Formulate Viable Plans
Shaping the Plan: Two Cases
Principles for Humanizing the Mechanics of Constructive Change
Ready-Made Action Programs
Implementation: Making It All Happen
Introduction to Implementation
Mara Moves into Action
Help Clients Move from Planning to Action: Principles of Effective Implementation
Social Support and the Importance of Challenge
The Shadow Side of Implementing Change
Resilience: People's Ability to Hold Themselves Together, Bounce Back, and Grow
Getting Along Without a Helper: A Striking Case
Choosing Not to Change
Revisiting the Key Ingredients of Successful Therapy
References
Name Index
Subject Index
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