Managing and Measuring Performance in Public and Nonprofit Organizations An Integrated Approach

ISBN-10: 1118439058
ISBN-13: 9781118439050
Edition: 2nd 2014
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Description: New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing  More...

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Book details

List price: $65.00
Edition: 2nd
Copyright year: 2014
Publisher: John Wiley & Sons, Incorporated
Publication date: 10/13/2014
Binding: Hardcover
Pages: 480
Size: 7.00" wide x 9.00" long x 1.00" tall
Weight: 2.134
Language: English

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results–based budgeting, performance management, process improvement, performance contracting, and much more. The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must–have resource will help leaders reach their organizational goals and objectives.

Maria P. Aristigueta is the Charles P. Messick Professor, director of the School of Public Policy and Administration, and Policy Fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of organizational behavior, performance management, and strategic planning.nbsp; She authored Managing Human Behavior in Public and Nonprofit Organizations, Managing for Results in State Government and Managing Behavior in Public and Non-profit Organizations ; and was co-editor of the International Handbook of Practice-Based Performance Management .nbsp; Dr. Aristigueta will be president of the American Society for Public Administration in 2015.

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