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| CompTIA Certification | |
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| Introduction | |
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| What Is Cloud Computing? | |
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| Defining Cloud Computing | |
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| Understanding Distributed Application Design | |
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| Understanding Resource Management Automation | |
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| Understanding Virtualized Computing Environments | |
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| Understanding High-performance Computing Models | |
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| Understanding Cloud Computing Technologies | |
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| The Essentials and Beyond | |
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| Cloud Models | |
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| Evolving from Virtualization to the Cloud | |
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| Planning Organizational Roles in the Cloud | |
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| Identifying Cloud Deployment Models and Scope Modifiers | |
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| Cloud Deployment Models | |
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| Model Scope Modifiers | |
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| Including Future Cloud Models | |
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| The Essentials and Beyond | |
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| Service Models | |
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| Categorizing Cloud Services | |
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| Examining Software as a Service | |
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| Examining Platform as a Service | |
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| Examining Infrastructure as a Service | |
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| Identifying Emerging Cloud Database Capabilities | |
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| Sharding | |
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| Database Profiling | |
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| Defining Everything as a Service | |
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| The Essentials and Beyond | |
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| Current Cloud Technologies | |
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| Comparing Traditional Technologies and Cloud Alternatives | |
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| Accessing the Cloud | |
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| Networking in the Cloud | |
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| Web Access Architecture | |
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| Leveraging Software as a Service | |
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| Personal Software as a Service Applications | |
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| Enterprise Software as a Service Applications | |
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| Cloud-Specific Software as a Service Applications | |
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| Developing within Platform as a Service | |
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| Implementing Infrastructure as a Service | |
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| Empowering Mobile Computing | |
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| The Essentials and Beyond | |
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| Cloud Business Value | |
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| Identifying Business Drivers for Cloud Computing | |
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| Reducing Costs and Increasing Efficiency | |
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| Increasing Organizational Agility | |
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| Examining the Business Impact | |
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| Evaluating Cloud Computing Costs | |
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| Identifying Value Now and in the Future | |
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| Choosing the Appropriate Cloud Model | |
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| Making the Right Decision | |
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| The Essentials and Beyond | |
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| Cloud Infrastructure Planning | |
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| Understanding Cloud Networks | |
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| The Open Systems Interconnection Model | |
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| Internet Protocol Version | |
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| Network Challenges | |
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| Infrastructural Changes | |
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| Leveraging Automation and Self-Service | |
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| Understanding Federated Cloud Services | |
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| Achieving Interoperability | |
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| Cloud Computing Standards | |
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| The Essentials and Beyond | |
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| Strategies for Cloud Adoption | |
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| Aligning Cloud Deployments with Organizational Goals | |
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| Identifying the Impact of Cloud Adoption to Business Processes | |
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| Culture and Business Changes | |
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| Management Changes | |
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| Testing for Readiness | |
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| Understanding the Importance of Service-Level Agreements | |
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| Cloud Service-Level Agreements (SLAs) | |
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| The Essentials and Beyond | |
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| Applications in the Cloud | |
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| Understanding the Role of Standard Applications | |
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| Desktop Applications | |
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| Distributed Applications | |
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| Web-Based Applications | |
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| Cloud Applications | |
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| Developing Cloud-Ready Applications | |
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| Cloud-Ready Application Patterns | |
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| Cloud-Ready Application Development | |
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| Migrating Applications to the Cloud | |
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| Preparing for Technical Challenges | |
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| Identifying and Mitigating Risks | |
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| The Essentials and Beyond | |
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| Cloud Service Rollout | |
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| Identifying Vendor Roles and Responsibilities | |
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| Identifying Organizational Skill Requirements | |
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| Software as a Service (SaaS) | |
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| Platform as a Service (PaaS) | |
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| Infrastructure as a Service (IaaS) | |
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| Transitioning to Live Environments | |
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| Preparing for Incident Management | |
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| The Essentials and Beyond | |
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| Cloud Service-Level Management | |
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| Understanding ITIL Service Management | |
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| ITIL Overview | |
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| Applying ITIL to Cloud Computing | |
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| Planning the Service Strategy | |
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| Planning a Service Desk Operation | |
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| Developing and Utilizing Performance Metrics | |
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| Running a Cloud Service Operation | |
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| General Performance Metrics | |
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| Tools | |
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| Implementing Continual Process Improvement | |
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| Service Evaluation | |
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| Process Evaluation | |
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| Definition of Improvement Initiatives | |
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| CSI Monitoring | |
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| The Essentials and Beyond | |
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| Security in the Cloud | |
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| Understanding Security and Risk | |
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| Key Principles of Information Security | |
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| Risk Management Basics | |
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| Reviewing Security Standards | |
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| Exploring Common Security Risks and Mitigations | |
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| Application Interface | |
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| Shared Technology | |
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| Insider and Criminal Threats | |
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| Data Exposure and Loss | |
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| Organizational Risks | |
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| Implementing an ISMS | |
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| Responding to Incidents | |
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| Digital Forensics in the Cloud | |
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| Recognizing Security Benefits | |
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| The Essentials and Beyond | |
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| Privacy and Compliance | |
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| Identifying Legal Risks | |
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| Records Management | |
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| Software Licensing | |
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| Audit | |
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| Identifying Privacy Risks | |
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| Safe Harbor | |
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| Managing Identity in the Cloud | |
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| Federated Identity Management | |
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| Single Sign-On | |
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| The Essentials and Beyond | |
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| Future of the Cloud | |
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| Answers to Review Questions | |
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| CompTIA's Certification Program | |
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| EXIN's Certification Program | |
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| Glossary | |
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| Index | |