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Operations Management for MBAs:

ISBN-10: 1118369971
ISBN-13: 9781118369975
Edition: 2012
List price: $142.00 Buy it from $23.97
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Description: Operations managers need a resource that will enhance their experiences with relevant examples and discussions. This fourth edition arms them with the information they’ll need to succeed. The material has been completely reorganized with a focus on  More...

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Book details

List price: $142.00
Copyright year: 2012
Publisher: John Wiley & Sons Inc
Binding: Paperback
Pages: 464
Size: 8.00" wide x 10.00" long x 0.75" tall
Weight: 1.936
Language: English

Operations managers need a resource that will enhance their experiences with relevant examples and discussions. This fourth edition arms them with the information they’ll need to succeed. The material has been completely reorganized with a focus on the current thrusts of operations management: strategy, six sigma, lean, and supply chain management. Several case studies have been added to show how the concepts are applied on the job. The pages are now in two colors to enhance the images and exhibits integrated throughout the chapters. In addition, the heavier quantitative material is minimized to provide operations managers with just the coverage needed and examples that illustrate a particular concept.

Operations Strategy and Global Competitiveness
Operations
Customer Value
Strategy and Competitiveness
From Strategy to Structure
Process Planning and Design
Forms of Transformation Systems
Selection of a Transformation System
Controlling Processes
Monitoring and Control
Process Monitoring
Process Control
Controlling Service Quality
Process Improvement: Minimizing Variation Through Six Sigma
Approaches for Process Improvement
Business Process Design (Reengineering)
Six Sigma and the DMAIC Improvement Process
Example Six Sigma Project
The Define Phase
The Measure Phase
The Analyze Phase
The Improve Phase
The Control Phase
Six Sigma In Practice
Process Improvement: Reducing Waste Through Lean
History and Philosophy of Lean
Traditional Systems Compared with Lean
Specify Value
Identify the Value Stream
Make Value Flow
Pull Value Through the Value Stream
Pursue Perfection
Benefits of Lean
Lean Six Sigma
Managing Process Improvement Projects
Defining a Project
Planning the Project
Scheduling the Project
Controlling the Project: Earned Value
Supply Chain Management
Defining Supply Chain Management
Supply Chain Strategy
Supply Chain Design
Outsourcing and Global Sourcing
Inventory Management
Role of Information Technology
Successful Supply Chain Management
The Beer Game
The Economic Order Quantity Model
Capacity, Scheduling, and Location Planning
Long-term Capacity Planning
Location Planning Strategies
Short-term Capacity Planning
Forecasting
Forecasting Purposes and Methods
Time Series Analysis
Causal Forecasting with Regression
Locating Pure Services
Effectively Utilizing Capacity Through Schedule Management
Cases
Index

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