Emotionally Intelligent Workplace How to Select for, Measure, and Improve Emotional Intelligence in Individuals, Groups, and Organizations

ISBN-10: 1118308794
ISBN-13: 9781118308790
Edition: 2001
List price: $81.95 Buy it from $43.94
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Description: How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in  More...

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Book details

List price: $81.95
Copyright year: 2001
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/4/2001
Binding: Paperback
Pages: 384
Size: 7.01" wide x 10.00" long x 0.85" tall
Weight: 1.870
Language: English

How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations.

Cary Cherniss currently is Professor of Applied Psychology and Director of the Organizational Psycho�logy Program in the Graduate School of Applied and Professional Psychology at Rutgers University. He also has taught at the University of Michigan in Ann Arbor, the University of Illinois in Chicago, the Chicago Medical School, and the Illinois Institute of Technol�ogy. He received his PhD in psychology from Yale University in 1972. Dr. Cherniss specializes in the areas of emotional intelligence, profes�sional burnout, management training and development, and planned organizational change. He has published more than 50 scholarly articles and book chapters on these topics, as well as six books: The Emotionally Intelligent Workplace (with Daniel Goleman); Promoting Emotional Intelligence in the Workplace: Guidelines for Practitioners (with Mitchel Adler); The Human Side of Corporate Competitiveness (with Daniel Fishman); Professional Burnout in Human Service Organizations; Staff Burnout; and Beyond Burnout: Helping Teachers, Nurses, Therapists, and Lawyers Recover From Stress and Disillusionment. In addition to his research and writing, Dr. Cherniss has consulted with many schools and school districts. He also has consulted with other kinds of organizations in both the public and private sectors, including American Express Financial Advisors, Johnson & Johnson, the U.S. Coast Guard, the U.S. Office of Personnel Management, Honeywell, and PSEG Power. He currently is the director and cochair (with Daniel Goleman) of the Consortium for Research on Emotional Intelligence in Organizations. He is a fellow of the American Psychological Association and past president of its Division 27 (Society for Community Research and Action), and he is a member of the Academy of Management.

Psychologist Daniel Goleman was born on March 7, 1946 in Stockton, California. He earned a Ph.D. from Harvard. Goleman wrote his first book, "The Meditative Mind" after studying ancient psychology systems and meditation practices in India and Sri Lanka. Goleman wrote about psychology and related fields for the New York Times for 12 years beginning in 1984. In 1993 he co-founded the Collaborative for Academic, Social, and Emotional Learning. He is also a co-chairman of The Consortium for Research on Emotional Intelligence in Organizations and a member of the Mind and Life Institute's board of directors. Goleman has written several popular books, including "Emotional Intelligence," "Social Intelligence," "Ecological Intelligence" and "Focus: The Hidden Driver of Excellence." He received a Career Achievement award for journalism from the American Psychological Association and was elected a Fellow of the American Association for the Advancement of Science to recognize his efforts to communicate the behavioral sciences to the public.

Warren Bennis was born in the Bronx, New York on March 8, 1925. During World War II, he enlisted in the Army, completed officers' training, and became one of the youngest platoon leaders to serve in Europe. He was awarded both a Purple Heart and a Bronze Star. He received a bachelor's degree from Antioch College in Ohio in 1951 and a doctorate in economics from M.I.T. As an educator, he taught organizational studies at Harvard University, Boston University, and the M.I.T. Sloan School of Management. He was a professor of business administration at The University of Southern California for more than 30 years. He wrote more than 30 books on leadership including On Becoming a Leader, Leaders: Strategies for Taking Charge, and Why Leaders Can't Lead. He also wrote a memoir entitled Still Surprised. He advised several presidents and business executives on the essence of successful leadership including John F. Kennedy, Lyndon B. Johnson, Gerald R. Ford, Ronald Reagan and Howard D. Schultz, the chief executive of Starbucks. Bennis died on July 31, 2014 at the age of 89.

Tables, Figures, & Exhibits
Foreword
Preface
The Contributors
Defining and Assessing Emotional Intelligence
Emotional Intelligence and Organizational Effectiveness
Emotional Intelligence: Issues in Paradigm Building
An EI-Based Theory of Performance
The Economic Value of Emotional Intelligence Competencies and EIC-Based HR Programs
Measurement of Individual Emotional Competence
Group Emotional Intelligence and Its Influence on Group Effectiveness
Human Resource Applications and Emotional Intelligence
Using Human Resource Functions to Enhance Emotional Intelligence
The Challenge of Hiring Senior Executives
Effective Social and Emotional Learning in Organizations
Training for Emotional Intelligence: A Model
How and Why Individuals Are Able to Develop Emotional Intelligence
Developing Emotional Competence Through Relationships at Work
Implementing Emotional Intelligence Programs in Organizations
References
Name Index
Subject Index

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