Improving Performance How to Manage the White Space on the Organization Chart

Name: Improving Performance How to Manage the White Space on the Organization Chart
Availability: InStock
ISBN: 9781118143704

ISBN-10: 1118143701

ISBN-13: 9781118143704

Edition: 3rd 2012

Authors: Geary A. Rummler, Alan P. Brache

List price: $80.00

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Description:

Part One lays out the framework for Improving Performance, including viewing organizations as systems and introducing the three levels of Performance: Organization, Process, and Job/Performer. Part Two digs deep into the what and how of the Three Levels. Part Three shows how to apply the Three Levels of Performance, including: · Linking Performance to Strategy · Moving from annual programs to sustained Performance Improvement · Diagnosing and improving performance case study · Redesigning Processes · Overcoming the Seven Deadly Sins of Performance Improvement · …

Book details

List price: $80.00
Edition: 3rd
Copyright year: 2012
Publisher: John Wiley & Sons, Incorporated
Publication date: 12/11/2012
Binding: Hardcover
Pages: 288
Size: 7.10" wide x 10.10" long x 1.00" tall
Weight: 1.760
Language: English



List of Figures and Tables


Foreword


Preface


The Authors



A Framework for Improving Performance



Viewing Organizations as Systems



Three Levels of Performance: Organization, Process, and Job/Performer



Exploring the Three Levels of Performance



The Organization Level of Performance



The Process Level of Performance



The Job/Performer Level of Performance



Applying the Three Levels of Performance



Linking Performance to Strategy



Moving from Annual Programs to Sustained Performance Improvement



Diagnosing and Improving Performance: A Case Study



Project Definition: The Ten Essential Steps



Process Analysis and Design: The Ten Essential Steps



Overcoming the Seven Deadly Sins of Process Improvement



Measuring Performance and Designing a Performance Management System



Managing Processes and Organizations as Systems



Designing an Organization Structure That Works



Creating a Performance-Based Human Resource Development Function



Developing an Action Plan for Performance Improvement


Index


Instructor's Guide