Emotional Intelligence in Action Training and Coaching Activities for Leaders, Managers, and Teams

ISBN-10: 1118128044
ISBN-13: 9781118128046
Edition: 2nd 2012
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Description: This book provides an introduction to the key EQ measures: EQ-i, Goleman & Boyatzis ECI 360, Mayer, Salovey & Caruso MSCEIT, and Emotional Intelligence Skills Assessment (EISA) and offers specific exercises and activities designed to develop the  More...

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Book details

Edition: 2nd
Copyright year: 2012
Publisher: John Wiley & Sons, Limited
Publication date: 2/28/2012
Binding: Paperback
Pages: 512
Size: 6.75" wide x 9.00" long x 1.00" tall
Weight: 1.782

This book provides an introduction to the key EQ measures: EQ-i, Goleman & Boyatzis ECI 360, Mayer, Salovey & Caruso MSCEIT, and Emotional Intelligence Skills Assessment (EISA) and offers specific exercises and activities designed to develop the skills of emotional intelligence.  The activities are mapped to each of the measures included in the book.  There are more than 50 Exercises (4 - 6 exercises per component). Each exercise includes:--Purpose: What the exercise focuses on and what will be accomplished--Outcome(s): Specific behavioral changes that will occur--Facilitator Competencies: Easy, moderate, or advanced--Instructions: Step-by-step instructions of how to perform the exercise--Handouts: Where provided these can be copied and distributed by the facilitator or coach.

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Acknowledgments
Introduction: Getting the Most from This Resource
Using Emotional Intelligence to Create Real Change
The Case for Emotional Intelligence
How Everyone Can Use the Exercises: Cross-Reference Matrix
Exploring Emotional Intelligence and Well-Being Skills
Self-Regard
Self-Actualization
Emotional Self-Awareness
Emotional Expression
Assertiveness
Independence
Interpersonal Relationships
Empathy
Social Responsibility
Problem Solving
Reality Testing
Impulse Control
Flexibility
Stress Tolerance
Optimism
Happiness/Well-Being
Emotional Intelligence Exercises to Build Effective Skills
Self-Regard
Lighten Up with Self-Compassion
Of Thine Own Self Be Aware
Reconciliation
Toot Your Horn and Scratch Your Back
Self-Actualization
Leverage Your Time with a 2% Solution
The Scavenger Hunt
Becoming All That You Can Be
Applying Inspiration
Emotional Self-Awareness
Expanding Your Uncommon Awareness
Are You in Touch?
It Just Bubbles Up
Moving Toward and Moving Away
Emotional Expression
Expressing Resistance
Say It Nonverbally!
Tell a Story
Expressing Emotions in Social Media
Assertiveness
EXERCISE 5.1
Ramp It Up
Dial It Back
Getting Your Point Across
Independence
EXERCISE 6.1
Cut the Apron Strings
Solitary Effort
Going Along with the Group-Or Not
Interpersonal Relationships
EXERCISE 7.1
You've Got Good News
Making New Friends
Fun and Meaningful Relationships
Empathy
EXERCISE 8.1
Connect Feeling with Meaning
Mixed Emotions
Do as the Empathic Do
Social Responsibility
EXERCISE 9.1
Refl ect the Best
Who Do I Work for?
The Value of Volunteering
Problem Solving
EXERCISE 10.1
Emotions Affect Decision Making
Using the MasterSolve Modelfor Teams
Win-Win Negotiating
Let's Cover Our Bases
Reality Testing
EXERCISE 11.1
Feel, Hear, See-Is It Reality?
Visit Their Reality
Using All Three of Your Minds
Impulse Control
EXERCISE 12.1
To Impulse or Not to Impulse
The Urge to Splurge
Hot Buttons
Flexibility
EXERCISE 13.1
No More Shutdowns
Yes, No, Maybe So
Flex Time
Stress Tolerance
EXERCISE 14.1
'Cause You've Got Personality
Water Off a Duck's Back
Deep Center Breathing
Optimism
EXERCISE 15.1
Be Solution-Focused
See a Positive Resolution
The Optimistic Explanation
Happiness/Well-Being
EXERCISE 16.1
Growing My Happiness
Pay It Forward with Gratitude
Attitude of Gratitude
Resources
References
About the Authors
Index

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