Social Media in the Public Sector A Guide to Participation, Collaboration and Transparency in the Networked World

Name: Social Media in the Public Sector A Guide to Participation, Collaboration and Transparency in the Networked World
Price: 6.78 USD
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ISBN: 9781118109946

ISBN-10: 1118109945

ISBN-13: 9781118109946

Edition: 2013

Authors: Ines Mergel

List price: $60.00

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Description:

In today′s networked world, the public sector is tapping into new media applications to increase government organizations′ participation, transparency and collaboration. The book contains a review of the current state of the public administration literature and shows how Government 2.0 activities can potentially challenge or change the existing paradigms. It includes an overview of each of the tools used to increase participation, transparency and collaboration. The book also highlights case examples at the local, state, federal and international levels. The author offers recommendations for the implementation processes at the end of each chapter and includes suggested readings and…

Book details

List price: $60.00
Copyright year: 2013
Publisher: John Wiley & Sons, Limited
Publication date: 11/16/2012
Binding: Hardcover
Pages: 320
Size: 7.00" wide x 9.20" long x 0.90" tall
Weight: 1.430
Language: English

Ines Mergel is assistant professor for public administration and international affairs at the Maxwell School of Citizenship and Public Affairs at Syracuse University.



Figures and Tables


Acknowledgments


About the Author



Understanding Social Media Use in the Public Sector



Introduction



Social Media Technologies in the Public Sector



Drivers for the Use of Social Media in the Public Sector



Barriers to the Use of Social Media in the Public Sector



Regulations and Directives for the Use of Social Media in the Public Sector



Social Media Policy Considerations



Social Media Metrics



Social Media Practices: Participation, Collaboration, and Transparency



Participation 2.0



Collaboration 2.0



Transparency 2.0



Future Development in Social Technologies in Government


Appendix: Overview of Social Media Accounts in the U.S. Federal Government


Glossary


References


Index