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| Introduction to Information Systems | |
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| Why Should I Study Information Systems? | |
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| Overview of Computer-Based Information Systems | |
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| How Does IT Impact Organizations? | |
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| Importance of Information Systems to Society | |
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| Organizational Strategy, Competitive Advantage, and Information Systems | |
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| Business Processes | |
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| Business Process Reengineering and Business Process Management | |
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| Business Pressures, Organizational Responses, and Information Technology Support | |
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| Competitive Strategy and Strategic Information Systems | |
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| Business-Information Technology Alignment | |
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| Ethics and Privacy | |
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| Ethical Issues | |
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| Privacy | |
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| Information Security | |
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| Introduction to Information Security | |
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| Unintentional Threats to Information Systems | |
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| Deliberate Threats to Information Systems | |
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| What Organizations Are Doing to Protect Information Resources | |
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| Information Security Controls | |
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| Data and Knowledge Management | |
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| Managing Data | |
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| The Database Approach | |
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| Database Management Systems | |
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| Data Warehouses and Data Marts | |
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| Knowledge Management | |
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| Networks | |
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| What Is a Computer Network? | |
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| Network Fundamentals | |
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| The Internet and the World Wide Web | |
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| Network Applications | |
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| E-Business and E-Commerce | |
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| Overview of E-Business and E-Commerce | |
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| Business-to-Consumer (B2C) Electronic Commerce | |
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| Business-to-Business (B2B) Electronic Commerce | |
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| Electronic Payments | |
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| Ethical and Legal Issues in E-Business | |
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| Wireless, Mobile Computing, and Mobile Commerce | |
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| Wireless Technologies | |
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| Wireless Computer Networks and Internet Access | |
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| Mobile Computing and Mobile Commerce | |
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| Pervasive Computing | |
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| Wireless Security | |
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| Web 2.0 and Social Networks | |
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| Web 2.0 Underlying Technologies | |
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| Web 2.0 Applications | |
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| Categories of Web 2.0 Sites | |
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| Information Systems within the Organization | |
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| Transaction Processing Systems | |
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| Functional Area Information Systems | |
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| Enterprise Resource Planning Systems | |
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| Reports | |
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| Customer Relationship Management and Supply Chain Management | |
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| Defining Customer Relationship Management | |
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| Operational Customer Relationship Management Systems | |
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| Analytical Customer Relationship Management Systems | |
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| Other Types of Customer Relationship Management Systems | |
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| Supply Chains | |
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| Supply Chain Management | |
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| Information Technology Support for Supply Chain Management | |
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| Business Intelligence | |
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| Managers and Decision Making | |
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| What Is Business Intelligence? | |
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| Business Intelligence Applications for Data Analysis | |
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| Business Intelligence Applications for Presenting Results | |
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| Business Intelligence in Action: Corporate Performance Management | |
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| Acquiring Information Systems and Applications | |
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| Planning for and Justifying IT Applications | |
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| Strategies for Acquiring IT Applications | |
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| The Traditional Systems Development Life Cycle | |
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| Alternative Methods and Tools for Systems Development | |
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| Vendor and Software Selection | |
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| Technology | |
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| Guide | |
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| Hardware | |
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| Introduction | |
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| Strategic Hardware Issues | |
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| Computer Hierarchy | |
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| Input and Output Technologies | |
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| The Central Processing Unit | |
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| Technology | |
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| Guide | |
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| Software | |
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| Introduction to Software | |
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| Software Issues | |
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| Systems Software | |
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| Application Software | |
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| Technology | |
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| Guide | |
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| Emerging Types of Enterprise Computing | |
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| Introduction | |
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| Server Farms | |
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| Virtualization | |
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| Grid Computing | |
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| Utility Computing | |
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| Cloud Computing | |
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| Emerging Software Trends | |
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| Technology | |
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| Guide | |
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| Intelligent Systems | |
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| Introduction to Intelligent Systems | |
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| Expert Systems | |
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| Neural Networks | |
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| Fuzzy Logic | |
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| Genetic Algorithms | |
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| Intelligent Agents | |
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| Technology | |
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| Guide | |
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| Protecting Your Information Assets | |
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| Introduction | |
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| Behavioral Actions to Protect Your Information Assets | |
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| Computer-Based Actions to Protect Your Information Assets | |
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| Index | |