Without Reservations How a Family Root Beer Stand Grew into a Global Hotel Company

Name: Without Reservations How a Family Root Beer Stand Grew into a Global Hotel Company
Availability: OutOfStock
ISBN: 9780983303343

ISBN-10: 0983303347

ISBN-13: 9780983303343

Edition: N/A

Authors: J. W. Marriott, Kathi Ann Brown

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Description:

In "Without Reservations," global business leader and hotel industry icon J.W. "Bill" Marriott, Jr., shares both the story of and the recipe for the success of Marriott International, one of the worlds leading hotel companies. The company began with one family-run root beer stand and grew over eight decades, through his leadership, into a global corporation that is widely respected for the business it does and the way it does business. In 1964, on the eve of being named president of the company, Marriotts father, founder and then-CEO J. Willard Marriott, Sr., tucked a letter in his 32-year-old sons desk drawer. The letter contained insights and guideposts that proved invaluable as Bill Jr.,…

Book details

Publisher: Luxury Custom Publishing
Publication date: 10/1/2013
Binding: Paperback
Pages: 192
Size: 6.00" wide x 8.75" long x 0.75" tall
Weight: 0.748
Language: English



Introduction



Put People First



Pay It Forward



He Who Listens Well Learns More



All for One, One for All



Pursue Excellence



The Benefits of Being a Hands-On Manager



Devilish Details, Heavenly Results



Decide to Decide



Embrace Change



Preserve Order Amid Change



Preserve Change Amid Order



Act with Integrity



Check Your Ego at the Door



Listen to Your Heart - and Don't Waste Time on Regret



Serve Our World



Not-So-Random Acts of Kindness



Why the Journey Is the Reward


Afterword


M-A-R-R-I-O-T-T (My Recipe for Success)


Marriott Milestones


Index