House of Quality in a Minute : Quality Function Deployment

Name: House of Quality in a Minute : Quality Function Deployment
Availability: OutOfStock
ISBN: 9780967602363

ISBN-10: 096760236X

ISBN-13: 9780967602363

Edition: 1st 2006

Authors: Christian N. Madu

List price: $34.95

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Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve…

Book details

List price: $34.95
Edition: 1st
Copyright year: 2006
Publisher: Chi Publishers
Binding: Paperback
Pages: 116
Size: 6.25" wide x 9.00" long x 0.50" tall
Weight: 0.594
Language: English

Preface	p. v
History and Definition of Quality Function Deployment (QFD)	p. 1
Voice of the Customer	p. 9
House of Quality	p. 19
QFD and the Analytical Hierarchy Process	p. 28
QFD and Benchmarking	p. 38
QFD and Strategic Planning	p. 46
QFD and Statistical Quality Control	p. 57
Six Sigma and QFD	p. 70
Stakeholder vs. Customer in Product Design	p. 86
QFD and Concurrent Engineering	p. 97
QFD, Cost Control and Productivity Improvement	p. 106
Index	p. 115
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