Handbook of Training Evaluation and Measurement Methods

Name: Handbook of Training Evaluation and Measurement Methods
Price: 2.95 USD
Availability: InStock
ISBN: 9780884153870

ISBN-10: 0884153878

ISBN-13: 9780884153870

Edition: 3rd 1997 (Revised)

Authors: Jack J. Phillips

List price: $145.00

30 day, 100% satisfaction guarantee!

Marketplace

3 new & used from $2.95

what's this?

Rush Rewards U
Members Receive:

You have reached 400 XP and carrot coins. That is the daily max!

Description:

This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD programs, but how to ultimately measure their return on investment (ROI). Each chapter has been revised and updated to include additional research, expanded coverage, and new examples of Dr. Phillips's case studies. Seven entirely new chapters have also been added, focusing largely on ROI.

Book details

List price: $145.00
Edition: 3rd
Copyright year: 1997
Publisher: Routledge
Publication date: 8/28/1997
Binding: Hardcover
Pages: 440
Size: 6.25" wide x 9.50" long x 1.25" tall
Weight: 1.936
Language: English




The Measurement Imperative


The Need for Results-Based HRD


The Trend Toward Measurement


Developing a Results-Based Approach



Evaluation Models and Design Issues


A Results-Based HRD Model


The ROI Process Model


Evaluation Instrument Design


Evaluation Design


Collecting Data (Reaction and Learning Evaluation)



Data Collection and Analysis


Collecting Data (Application and Business Impact Evaluation)


Isolating the Effects of Training


Converting Data to Monetary Benefits


Identifying Intangible Measures


Determining HRD Program Costs


Data Analysis


Calculating the Return on Investment


ROI at Multiple Levels


Evaluating Outside Resources



Implementation Issues


Management Influence on HRD Program Results


Communicating Program Results


Appendixes


Index