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Tables, Figures, and Boxes | |
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Preface | |
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What is Public Management? | |
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Public Management's Perfect Storm | |
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The American Problem: Legitimizing the State | |
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What Is Public Management? | |
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Where Do Public Managers Work? | |
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What Do Public Managers Do? | |
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What Kinds of Challenges Do Public Mangers Confront? | |
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What Kind of People Become Public Managers? | |
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Public and Private Management: Differences and Similarities | |
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Public Management and Public Administration: A Distinction without a Difference? | |
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Organization of the Book | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management's Three Dimensions | |
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What Is Multidimensional Public Management? | |
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The Three-Dimensional Approach | |
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Thinking in Three Dimensions | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Analysis And Argument in Public Management | |
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A Method of Argument | |
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The Processes of Analysis and Argument | |
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Arguments in Practice | |
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Analysis and Argument as Management Skills | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management's Backbone: The Rule of law | |
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What Is the Rule of Law? | |
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Checks and Balances | |
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A Logic of Constitutional Governance | |
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Managing According to the Rule of Law | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management: The Structural Dimension | |
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What Is Structure? | |
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Evolution of the Structural Perspective | |
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Prominent Constraining Structures | |
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Organizational Form | |
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Structures and Political Rationality | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management: The Cultural Dimension | |
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What Is Culture? | |
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Culture in Historical Perspective | |
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Individual Characteristics and Building Blocks of Culture | |
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Structure and Culture | |
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Craft and Culture | |
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Culture Matters: Pay for Performance in Public Organizations | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management: The Craft Dimension | |
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What Is Craft? | |
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Evolution of the Craft Perspective | |
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Typecasting Mangers Can | |
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Deliberation and Decision Making | |
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How Public Managers Can Learn | |
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Being Strategic | |
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Leadership | |
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Does Managerial Craftsmanship Matter? | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Accountbility | |
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What Is Accountbility? | |
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Accountability in Historical Perspective | |
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Accountability and the Structural Dimension | |
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Accountability and Cultural Dimension | |
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Accountability and the Craft Dimension | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Public Management Reform | |
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What is Public Management Reform? | |
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Implementing American Democracy | |
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Public Managers as Change Agents | |
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Do Public Management Reforms Improve Government Performance? | |
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CompStat: A Case Study of Organizational Reform | |
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Reform as a Political Process | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Managing in Three Dimensions | |
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Overlapping Dimensions | |
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Managing in the Black | |
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Conudrums of Three-Dimensional Management | |
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Managing in the Back as Argument | |
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Are Some Public Management Jobs Impossible? | |
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Paul Vallas: A Manager in the Black | |
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Key Concepts | |
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Analysis and Argument: Test Your Understanding | |
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Notes | |
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Credits | |
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Name Index | |
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Subject Index | |