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| List of Figures | |
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| List of Tables | |
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| Introduction | |
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| Assisted Living Industry Overview Management, Leadership | |
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| The Assisted Living Industry: Overview | |
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| Defining Assisted Living | |
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| Prevalence of Assisted Living Facilities | |
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| Forces Creating the Need for Assisted Living Facilities | |
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| Clouds on the Horizon | |
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| Administrative Tasks That Must Be Performed by the Assisted Living Administrator | |
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| Levels of Management | |
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| Line - Staff Relationships | |
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| Forecasting | |
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| Planning | |
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| Why Plan? | |
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| Steps in Planning | |
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| Organizing | |
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| Description of the Organization as a System | |
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| Identifying Systems | |
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| Additional Characteristics of Systems | |
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| Staffing | |
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| Directing | |
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| Policy Making | |
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| Making a Decision | |
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| Leading | |
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| Power and Authority | |
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| Communication Skills | |
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| Organizational Norms and Values | |
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| Related Concepts | |
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| Comparing, Controlling Quality | |
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| Innovating | |
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| Marketing the Assisted Living Facility | |
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| The Turn to Marketing | |
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| The "Marketing" of the Assisted Living Facility | |
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| Developing a Marketing Strategy | |
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| Assisted Living Facility Organizational Patterns; Human Resources | |
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| Organizational Patterns of the Assisted Living Facility | |
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| Identifying the Personnel Functions | |
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| Planning Employment Needs: Writing Job Descriptions | |
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| Forecasting Future Employment Needs | |
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| Recruiting Employees | |
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| Hiring Staff | |
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| Training Staff | |
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| Retaining Employees | |
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| What the Facility Needs From the Employee | |
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| What Employees Need From the Facility | |
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| Strategies Available | |
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| Evaluating Employees | |
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| Paying Employees | |
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| Disciplining Employees | |
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| Assisted Living Facility Financing, Business Operations | |
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| Overview: Position of the Assisted Living Industry | |
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| Evaluating the Financial Strength of the Assisted Living Provider | |
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| Cost of Assisted Living Services | |
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| Sources of Funding to the Assisted Living Industry | |
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| Pricing Assisted Living Services | |
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| The Administrator's Role as Financial Manager | |
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| Generally Accepted Accounting Principles | |
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| Two Approaches to Accounting | |
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| The Two Main Steps in the Accounting Process | |
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| Putting Financial Statements to Work | |
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| Additional Accounting Procedures that Help the Administrator Maintain Control Over the Facility | |
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| The Concept of Depreciation | |
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| Using "Costs" in Managerial Decisions | |
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| Two Types of Costs: Variables and Fixed | |
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| Additional Types of Costs: Indirect Costs and Direct Costs | |
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| Budgets and Budgeting | |
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| Two Methods of Budget Preparation | |
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| Five Steps in the Budgeting Process | |
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| Finance | |
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| Sources of Laws | |
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| The Court Systems | |
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| Legal Terminology | |
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| Risks Assumed by the Operation of an Assisted Living Facility | |
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| Business-Related Concepts and Terms | |
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| Insurance Terms | |
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| Terms Associated with Wills and Estates | |
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| The Assisted Living Facility Environment: The Long Term Care Continuum Laws and Regulations | |
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| The Long Term Care Continuum | |
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| Origins | |
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| The Care Continuum | |
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| The Social Security Act: Medicare / Medicaid | |
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| Older Americans Act of 1965 | |
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| Labor and Management: Laws and Regulations | |
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| Early Management-Labor Relations | |
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| Major Legislation Affecting Employer-Employee Relationships | |
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| Regulation of Compensation | |
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| Workers' Compensation | |
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| Unemployment Compensation | |
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| Retirement | |
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| Work-Place Safety: The Occupational Safety and Health Act | |
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| Fire Safety: The Life Safety Code | |
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| Americans with Disabilities Act of 1990 Accessibility Guidelines for Facilities | |
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| Nationally Recommended Operating Standards | |
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| Assisted Living Facility Resident Care | |
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| The Assisted Living Environment | |
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| The Aging Process | |
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| Overview of Some Appearance and Functional Changes Believed to Be Associated with Aging | |
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| Theories of Aging | |
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| The Aging Process As It Relates to Diseases Common to the Assisted Living Facility Population | |
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| Blood Circulation | |
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| Respiratory System | |
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| Nervous System | |
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| Digestive System | |
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| Nutrition | |
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| External and Internal Defense Mechanism | |
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| Musculoskeletal System | |
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| Genitourinary (Renal) System | |
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| Reproductive System | |
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| Emotional and Mental Well-Being | |
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| The Scope of Care Issue: Data From 50 States | |
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| Resident Care Policies: Establishing and Maintaining Quality of Care | |
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| Health Care Records | |
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| Pharmaceutical Services | |
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| Final Observations | |