Writing Effective Policies and Procedures A Step-by-Step Resource for Clear Communication

Name: Writing Effective Policies and Procedures A Step-by-Step Resource for Clear Communication
Availability: InStock
ISBN: 9780814479605

ISBN-10: 081447960X

ISBN-13: 9780814479605

Edition: 1997

Authors: Nancy D. Campbell, Nancy J. Campbell

List price: $60.00

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This guide to creating accurate policies and procedures documents covers areas such as health and safety, human resources, office management, quality, manufacturing and customer service.

Book details

List price: $60.00
Copyright year: 1997
Publisher: AMACOM
Publication date: 2/23/1998
Binding: Comb Bound
Pages: 412
Size: 8.75" wide x 10.75" long x 1.00" tall
Weight: 2.860



Introduction


Acknowledgments



What's a Policy, What's a Procedure?



Where Do I Start?



Isn't There a Law Somewhere?



What's the Best Way to Word This?



Is There a Certain Format I Should Use?



How Do I Get Them to Read This?



What's the Secret to Creating Good Manuals and Handbooks?



Did I Forget Anything?



No One Ever Told Me About That



But That's Not the Way We've Always Done It



We Haven't Used That Procedure in Years



We're Thinking About Going On-Line


Index