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| Foreword | |
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| Preface | |
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| Employee Selection: How Do I Find, Attract, and Select the Best? | |
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| Finding Your Candidates | |
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| Conducting the Interview | |
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| Preemployment Testing and Screening | |
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| Making the Job Offer | |
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| HR Policies: Why Do We Need Them and What Should They Look Like? | |
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| The Employee Handbook | |
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| Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews? | |
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| Developing a Performance Management System | |
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| The Performance Appraisal Process | |
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| Conducting the Performance Appraisal | |
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| Training and Development: How Do Successful Companies Improve and Enhance Workforce Skills? | |
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| Orienting the New Employee | |
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| Continuing Employee Development | |
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| Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? | |
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| Fostering Effective Workplace Communication | |
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| Structuring Reward and Recognition Programs | |
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| Maintaining Work-Life Balance | |
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| Resolving Workplace Conflicts | |
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| When Employees Leave: Conducting the Exit Interview | |
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| Compensation: How Should Employees Be Paid? | |
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| Wage and Hour Laws | |
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| The Compensation System | |
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| Variable Pay: Bonuses and Incentives | |
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| Benefits: What Makes a Benefits Package Competitive? | |
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| Legally Required Insurance Programs | |
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| Benefits That Provide Economic Security | |
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| Benefit Days: Holidays, Sick Days, and Vacation | |
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| Health Insurance | |
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| Employee Assistance Programs | |
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| Retirement Benefits | |
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| Other Benefits | |
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| Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? | |
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| Laws Prohibiting Discriminatory Practices | |
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| The Family and Medical Leave Act | |
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| Occupational Safety and Health Act of 1979 | |
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| Immigration Reform and Control Act of 1986 | |
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| When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? | |
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| Electronic Mail, Internet, and Computer Usage | |
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| Violence in the Workplace | |
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| Substance Abuse in the Workplace | |
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| Monitoring Other Workplace Dishonesty | |
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| Conducting Employee Investigations | |
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| Termination and Discharge: How Do I Fire an Employee Legally and Humanely? | |
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| The Termination Process | |
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| Post-Termination Compensation and Benefits | |
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| Other Post-Termination Matters | |
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| Resource Guide | |
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| Tools and Templates | |
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| Index | |